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Account Manager
Account ManagerLHH • Villa Park, IL, US
Account Manager

Account Manager

LHH • Villa Park, IL, US
15 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Account Manager The Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met with timely and effective solutions. This role includes managing client accounts, coordinating with internal teams, and overseeing the order entry process to ensure accuracy and efficiency. This is a Contract to Hire opportunity located near Oakbrook, IL. Key Responsibilities :

  • Serve as the primary point of contact for assigned client accounts, ensuring high levels of satisfaction and retention.
  • Process and manage customer orders from entry to delivery, ensuring accuracy and timely fulfillment.
  • Collaborate with sales, operations, and logistics teams to resolve issues and meet client expectations.
  • Monitor account performance and proactively identify opportunities for growth or improvement.
  • Maintain detailed records of client interactions, order history, and account status.
  • Prepare reports and updates for internal stakeholders and clients as needed.
  • Address and resolve client inquiries, complaints, and escalations with professionalism and urgency.
  • Ensure compliance with company policies and procedures throughout the order entry and account management processes.
  • Support invoicing and billing activities in coordination with the finance team.

Qualifications :

  • Proven experience in account management, customer service, or sales support.
  • Strong attention to detail and organizational skills, especially in order processing.
  • Excellent communication and interpersonal abilities.
  • Proficiency in CRM and order management systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Bachelor’s degree in Business, Marketing, or related field preferred.
  • Job Details :

  • Contract to Hire
  • Onsite
  • Pay is $25-$30 an hour, depending on experience
  • If you are interested, please apply and submit your resume. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria .

    Pay Details : $25.00 to $30.00 per hour

    Search managed by : Kim Moeslein

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer / Veterans / Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
  • Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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    Account Manager • Villa Park, IL, US

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