Job Description
Job Description
Head of Programming - West Region
Location : Remote (Chicago, IL Preferred)
Pay : $86 / hr
Duration : Full-time, 12-month Contract
About the Role
Our client is seeking a Head of Programming to lead the strategic vision and execution of culturally relevant programming across their retail stores in the Americas region. This role will drive customer engagement through innovative in-store, virtual, and digital experiences that align with the company's brand values and business objectives. As an evangelist for customer-focused programming, you'll architect strategies that inspire customers to discover, learn about, and go further with cutting-edge products and services.
What you'll do
- Define and lead the strategic programming agenda for the Americas region, ensuring a balanced portfolio of experiences that reflect business priorities and cultural relevance
- Drive pan-regional initiatives that advance core business goals including Services, Education, Small Business, and company values, developing comprehensive strategies with measurable KPIs
- Provide creative and strategic direction for content development through well-articulated briefs, identifying and securing talent and partnerships that amplify brand impact
- Partner cross-functionally with field leadership and global teams to shape and evaluate programming opportunities, ensuring alignment with strategic frameworks and retail priorities
- Apply data-driven insights and performance metrics to evaluate program effectiveness, inform future strategy, and surface opportunities for innovation and scale
- Set quarterly and annual programming roadmaps that contribute meaningfully to broader retail and brand strategy
What you'll bring
8+ years of experience managing high-profile events and partnerships, including broadcast events, series content / formats, virtual events, experiential and live programmingExperience working with large well-known brands and partnering with diverse talentDemonstrated ability to influence at all levels of an organization through crisp, data-driven, strategic briefsProven ability to manage multiple cross-functional teams including Programming, Production, Creative, Product Marketing, Public Relations, Retail Operations, Internal Communications, Training, Merchandising, and FinanceWhat sets you apart
Flexible project management style with agility to quickly adapt and effect change while navigating multiple large-scale projects simultaneouslyWell-connected within the cultural and creative industry with the ability to discover, recommend, and source talentCreative and highly strategic approach to developing content experiences and programs that build and engage audiences while delivering against business and marketing objectivesStrong presentation skills including experience presenting to large audiencesDiscreet and professional demeanor with excellent collaboration, verbal and written communication, and networking skillsTCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
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