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Training Facilitator

Training Facilitator

OptomiAtlanta, GA, United States
12 hours ago
Job type
  • Full-time
Job description

Training Facilitator

Optomi, in partnership with one of our premier clients, is seeking a Training Facilitator to join their Learning & Development team! This role will play a vital part in scaling training programs for both customers and internal teams, ensuring engaging, high-impact learning experiences that drive adoption and success across the organization’s SaaS platform.

This position offers a unique opportunity to work in a fast-paced, collaborative environment where innovation is valued, and your contributions make a direct impact on growth and customer satisfaction.

  • This is not a Talent Development or Human Resources related role. It primarily focuses on CUSTOMER-FACING Learning and Development. The ideal candidate does not come from a Human Resources or Talent Development background.

Location : Hybrid in Atlanta, GA

Experience of the Right Candidate :

  • Bachelor’s degree in Education, Communication, Business, or a related field.
  • 3–5 years of training facilitation experience, ideally in a SaaS, technology, or construction-related environment.
  • Proven ability to engage and instruct diverse audiences in both virtual and in-person settings.
  • Comfortable teaching SaaS platforms, with the ability to simplify and communicate technical concepts for both technical and non-technical learners.
  • Strong presentation and communication skills, with a confident, energetic delivery style.
  • Excellent organizational and time-management abilities to manage multiple training initiatives simultaneously.
  • Experience gathering participant feedback and collaborating on continuous program improvements.
  • Flexibility to thrive in an evolving, start-up style environment.
  • Preferred : Experience with Zoom, MS Teams, or other virtual facilitation platforms; background in sales enablement, construction technology, or project scheduling (CPM).

    • Responsibilities of the Right Candidate :

  • Lead and deliver customer bootcamps (virtual and onsite), helping new users understand core concepts of the SaaS platform and CPM scheduling.
  • Partner with Sales and Customer Success to scale training offerings as upsell opportunities and customer value-add programs.
  • Facilitate internal training programs, including company-wide sessions, sales curriculum, and team enablement workshops.
  • Serve as lead facilitator for key events, workshops, and customer engagements.
  • Collect and evaluate participant feedback to refine materials and improve delivery methods.
  • Collaborate with cross-functional teams to ensure consistency in messaging, content, and training goals.
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    Training Facilitator • Atlanta, GA, United States

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