Director of Application Support

Director of Application Support

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

As a Director of Application Support, you will be responsible for overseeing and managing all aspects of production within the organization. This includes ensuring efficient and effective production processes, maintaining high standards of quality, and optimizing resource utilization. You will work closely with various departments to coordinate production activities and ensure timely delivery of products. You will lead the production control team to achieve operational excellence as well as develop and implement production control strategies, policies, and procedures. This team is responsible for monitoring continuous interactions with the leading financial software services for the US financial industry. This role sits in our Financial Institutions Group, specifically in our Deposit Solutions business.

What you will do :

• Monitor and analyze production performance metrics to identify areas for improvement.
• Coordinate with other departments to ensure seamless production processes.
• Ensure compliance with industry standards and regulations.
• Manage and optimize file transmission systems to ensure secure and efficient data transfer.
• Troubleshoot and resolve production issues in a timely manner.
• Prepare and present reports on production performance to senior management.
• Foster a culture of continuous improvement and innovation within the production control team.

What you will need to have :

Important info about this role :

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please :

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

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