Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits :

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Flexible schedule

Free food & snacks

Vision insurance

ROLE DESCRIPTION :

As a Receptionist at Marco Cervantes State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Answer phones
• Welcome and greet customers that come to the office
• Process payments, collect / attach forms and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding billing.

QUALIFICATIONS :

• Bilingual Spanish
• Dedicated to customer service
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS :

• Family owned and operated
• Top 5% State Farm Agency in the country
• Hourly pay
• Commission
• Multiple Bonuses throughout the year
• Annual Trips (Bahamas this year)
• Growth potential / Opportunity for advancement within my office
• Paid time off (vacation and personal / sick days)
• Extra week vacation PAID during Christmas / New Years
• Health benefits
• Valuable career-building experience
• We work 260 hours less than the average American and my team earns more!
• Part Time or Full Time position