Shipping Supervisor

Job Description

Job Description

The Interroll Group is one of the world’s leading specialists within the field of internal logistics. Headquartered in Switzerland, the exchange-listed company employs around 1,600 people at 31 enterprises around the globe. Among the company’s 23,000 customers worldwide are plant manufacturers, system integrators and equipment manufacturers. Our Products are in daily use by global brands everyone knows, like Amazon, Bosch, Coca-Cola, DHL, Procter & Gamble, Red Bull, Siemens, Walmart and Yamaha (Motorcycles). In addition, Interroll initiates global research projects for logistics efficiency and is actively supporting industry associations for standards or better use of resources.

DUTIES AND RESPONSIBILITIES :

1. Research and analyze freight costs and classifications, delivery methods, and delivery schedules to minimize costs and maximize customer satisfaction.

2. Organize the daily activities of multiple shipping functions and make recommendations to improve the productivity, quality and efficient delivery of products and services.

3. Assist sales in developing detail customer delivery dates and ensure adherence to commitments for stock orders.

4. Act as a liaison with planning, productions, and sales on matters pertaining to schedules, production, and designs to resolve daily issues.

5. Manage the export process and ensure compliance with US and foreign government laws and regulations.

6. Oversee the completion of paperwork and monetary transactions associated with international distribution in a timely manner.

7. Negotiate with clients and handle issues with customs agents.

8. Support ERP system as key user and train employees as needed.

9. Calculate and add freight charges to customer invoices.

10. Oversee outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.

11. Process packages in various computer software.

12. Perform general office procedures such as maintaining shipping files, typing general office correspondence, faxing invoices, etc.

13. Record information such as values, charges, and destination of insured and c.o.d. packages.

14. Lead your team through work and by example.

15. All other duties and responsibilities as assigned.

REQUIRED QUALIFICATIONS :

• Possess and display Interroll’s Guiding Principles at all times :
• Long term-thinking
• Always respectful
• Committed to excellence
• Passionate about customers
• Possess two years of college or an Associate’s Degree.
• Possess at least 3 years of similar or related experience.
• Possess proficiency in one or more software programs including Microsoft Office products.
• Possess the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Possess the ability to address and solve problems involving a few concrete variables in standardized situations.

7. Possess the ability to read and interpret documents such as purchase orders, BOL’s, requests for quotes, and procedure manuals. Possess the ability to write routine reports and correspondence.

8. Possess communications skills using common courtesy and the ability to respond to inquiries or complaints from customers or employees.

9. Possess the ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.

10. Possess the ability to perform physical work including lifting and / or moving up to 50 lbs.

MISSION : To achieve sustained profitable growth through employee commitment to innovative products, quality processes and exceptional service.

PHYSICAL DEMANDS :

While performing the functions of this job, the employee is regularly required to sit; use hands and fingers, handle, or feel and talk or hear. The employee is required to frequently reach with hands and arms. The employee is frequently required to stand, walk, stoop, kneel or crouch. The employee must regularly lift, and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. The noise level in the work environment is generally quiet.