Security Officer

Job Summary :

Provide a safe and secure environment for guests and team members while patrolling the casino floor and property in accordance with company and department policies, practices and procedures.

Essential Job Functions :

• Warn or expel violators of rule infractions, such as loitering or carrying forbidden articles
• Apprehend persons engaging in suspicious or criminal acts and turn over to law enforcement
• Watch for and report irregularities
• Observe departing team members to guard against theft of company property
• Control entrance and access to secured and restricted areas to authorized personnel only
• Check identification of guests for age requirement for gaming and alcohol purposes;
• Ensure badges are issued for visitors, vendors and contractors
• Issue name tags as necessary to team members
• Monitor and assist in the enforcement of casino policies and federal, state and local laws
• Prepare reports on incidents, such as property damage, unusual occurrences, criminal activities, suspicious circumstances, injuries
• Assist in preliminary investigations.
• Assist local law enforcement as requested
• Report and document Gaming Control Board violations, company policies and procedures violations.
• Escort, protect and secure monies during all transfers on and off Casino grounds, including fills on table games, table and machine box fills, between the cage and count room
• Respond to emergency alarms associated with fire, presence of unauthorized persons and / or critical incidents
• Call the ControlCenter, notify proper authorities, secure and control all company assets
• Maintain a visible and accessible profile among casino guests and team members to create a sense of security to deter potential problems and to answer questions
• Respond and resolve guest inquiries in a timely manner
• Perform customer service continuously
• Perform CPR and First Aid if trained
• Practice QSVP while performing job duties and responsibilities
• All other duties that may be assigned