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Cloud Customer Success Manager
VirtualVocationsSan Francisco, California, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Cloud Customer Success Manager, 100% Remote US Only.
Key Responsibilities
Conduct customer business reviews focused on cloud utilization and cost optimization opportunities
Manage a small team of Customer Success Account Managers (CSAMs)
Collaborate with peers and customers to manage and resolve issues effectively
Required Qualifications
5+ years of experience as a customer success manager in AWS / Azure / Office365 environments
BS Degree in Business or a Technology related field; graduate degree appreciated
Experience in optimizing workflows and implementing process improvements
Willingness to achieve FinOps, AWS, and Azure certifications
Prior experience with public cloud billing and licensing models or willingness to learn
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Customer Manager • San Francisco, California, United States
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