Assistant Manager

Pay Range : $14.42 – $24.42 per hour + eligible for bonus.

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as : restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

This is a rolling recruitment. Applications will be accepted on an ongoing basis until the position is filled.

Why You’ll Love Working at WKS

At WKS, we believe great work starts with taking care of our people. Here’s what you can expect as part of our team :

Competitive Pay & Comprehensive Benefits – Because your work deserves it.

Company Contribution Toward Medical Insurance – Support for you and your eligible dependents.

Dental, Vision & Life Insurance – Coverage that supports your whole self.

Flexible Savings Account (HSA) – For your healthcare needs.

401(k) with Company Match – Invest in your future with our support.

Employee Assistance Program (EAP) – Free and confidential support when you need it most.

Exclusive Perks via BenefitHub – Discounts on travel, entertainment, fitness, and more.

Meal Discounts – Enjoy what we serve for less.

Growth-First Culture – We don’t just fill roles—we build careers. Promoting from within is our favorite kind of success story.

Overview of Position :

They work to exceed customer expectations, foster an ethic of teamwork, develop staff members’ abilities and competencies, and achieve the financial objectives established for their assigned location. Their long-term objective is to develop their own skills towards becoming a General Manager.

Principal Duties and Responsibilities :

Customer Service

• Serve as a role model for customer-first behaviors according to company standards
• Build a team of customer-focused employees through coaching and measurement
• Handle difficult customer situations professionally
• Handle any customer complaints / concerns
• Respond to customer inquiries on a timely basis
• Ensure all products meet Krispy Kreme quality standards

Sales

Production

Safety and Sanitation

Equipment

Personnel

Accounting

Leadership

Essential skills and Experience :

Nonessential skills and Experience :

Physical Demands and work environment :

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity

Physical Requirements

Visual / Audible Acuity Requirements

Working Conditions :

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