Senior Account Manager

A company is looking for a Senior Account Manager to manage a portfolio of top-tier and strategic customers, focusing on retention and revenue growth.

Key Responsibilities

Manage a portfolio of existing top-tier and strategic customer accounts

Drive onboarding activities and ensure customer satisfaction and retention

Establish and nurture relationships with customers to achieve growth and advocacy

Required Qualifications

4+ years of customer-facing experience as an Account Manager

Experience in growing an existing account base and maintaining high renewal rates

Ability to drive new business growth through customer advocacy

Experience working with complex, multi-divisional customers

BA / BS preferred