Senior Manager, Employee Relations

Senior Manager, Employee Relations

At Palo Alto Networks everything starts and ends with our mission : Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

As a Senior Manager, Employee Relations, you will be an integral part of the People team community, part of a team of Employee Relations (ER) professionals who specialize in preventing and resolving workplace issues that interfere with our positive workplace environment and culture. We are dedicated to providing a workplace that is safe, respectful, and empowers every employee to achieve their personal best.

In this role, you will use your experience and knowledge of applicable policies, regulations, and industry best practices to establish and follow appropriate protocol for employee relations issues and investigations within the Americas region. As a thought leader in this area, you will also have the opportunity to develop and deliver enablement to help create a workplace free from behavioral issues and distractions.

We are looking for an experienced leader and innovative HR / ER professional with a passion for coaching employees and managers. You should be comfortable working with all levels of employee, and have a knack for reading situations and finding creative solutions to people-related challenges.

This is an in office role 3 days / week in our HQ, Santa Clara, CA.

Your impact will include :

• Leading a small team of ER Partners in the Americas regions, responsible for coaching and mentoring team members to build their capacity in handling ER matters effectively.
• Providing strategic guidance to leaders and PBPs on sensitive employee relations matters including performance management, involuntary exits, interpersonal conflicts, leaves, and accommodations. Tailor strategy to the complexity, risk and sensitivity of the case.
• Driving restructuring initiatives in collaboration with stakeholders, ensuring effective communication, mitigated risk, and comprehensive support for leaders and employees throughout the process.
• Conducting investigations into complex and nuanced employment matters. Partner with PBPs, Legal and other parties to adhere to investigative best practices, reaching the optimal outcomes for our organization and employees.
• Using HR analytics and data to identify trends, diagnose issues and make data-driven recommendations to the leadership team and People team colleagues.
• Balancing strategic thinking with technical expertise, compassion, and a commitment to acting with integrity.
• With the support of the Global Head of Employee Relations, assist in defining and executing on the ER strategy for the Americas, ensuring ER practices and processes support PANW's organizational objective and culture.
• Leading, and contributing to, ER projects as necessary.
• Acting as an advocate for equitable and fair treatment; ensure our practices continue to align to our company's core values : Disrupt. Execute. Inclusion. Collaboration. Integrity.

Your experience will include :

Preferred skills :