Events Manager

Job Title :   Omakase World Market Events Manager

Department :   Front Of House

Reports to :   General Manager

Salary :   $80-85K annually + Commissions

Benefits :   Medical, Dental, Vision, Vacation, Sick, Holiday Pay, Meal Discounts

Employment Type :   Full-time, Exempt

Location (Job Location) :   San Francisco Bay Area

Job Summary

The Events Manager is responsible for upholding the highest level of hospitality and Michelin level standards across multiple concepts in Omakase World Market featuring established brands, and the development of new ones. This role will oversee the daily operations of Omakase World Market restaurant and events and will be responsible for the supervision of all front-of-house colleagues. The ideal candidate would be enthusiastic about actively procuring new clients while fostering established client relationships. In addition, they would assist clients in bringing their culinary vision to life, planning and overseeing the physical and service requirements of various catered events and functions. To make this happen the Events Manager would be a resourceful leader and a teamwork champion as they would need to coordinate with chefs, managers, and the team to ensure the delivery of quality service to our valued clients from start to finish.

Primary Duties and Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and budgeted labor costs.
• Assist the General Manager with personnel and financials, including payroll administrative duties to ensure accurate and timely completion of timekeeping records in accordance with company procedures.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas; compliance with operational standards, company policies, federal / state / local laws, and ordinances.
• Responsible for ensuring consistent high quality of food preparation and service.
• Assist with food and beverage costs; work with the General Manager for efficient provisioning and purchasing of supplies; supervise portion control and preparation to minimize waste.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ensure proper security procedures are in place to protect employees, guests and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents; complete accident reports promptly in the event that a guest or employee is injured.
• Assist managing shifts which include : daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Provide direction to employees regarding operational and procedural issues.
• Supervision, development and, when necessary, termination of employees; maintain an accurate and up-to-date plan of restaurant staffing needs.
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
• Provide strong presence in the local community and vendors; maintain a high level of community involvement by restaurant and personnel.
• Assist clients with menu selections and collaborate with the General Manager and Executive Chef on pricing, food presentation and execution.
• Assist General Manager with administrative duties, including ordering supplies, scheduling, invoice tracking, sales and labor input into the manager playbook.
• Review all events related details, including BEOs, event set up, service and breakdown to ensure all details are fully executed; check for set up requirements daily
• Help set-up and review event logistics per client's specifications to ensure customer satisfaction
• Check storage area daily to maintain organization and perform monthly inventory on all events equipment to ensure equipment is in good and safe working order
• Serves as the first point of contact and is responsible for responding to all event inquiries in a timely and professional manner
• Coordinate with team for all events related requests and needs
• Ensure payment is received and invoicing is accurate for all orders
• Ensure all orders are entered into the POS correctly and tracked
• Enforce sanitary and safety practices for food handling and service
• Manage and supervise all front-of-house colleagues
• Assist the General Manager with the development of new training manuals and developing team
• Submit department payroll bi-weekly
• Maintaining event’s calendar and font-of-house schedules

The duties of this position may change from time to time. The company reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Minimum Requirements :

Prerequisites for Employment :

Physical Requirements :

Omakase World Market provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability, gender, gender identity or expression, genetics, or any other federal / state protected category. Omakase World Market will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.