Customer Support RepresentativeSB Tennis Patrons • Waycross, GA, US
Customer Support Representative
SB Tennis Patrons • Waycross, GA, US
2 days ago
Job type
- Full-time
Job descriptionProven customer support experience or experience in a related role. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to handle stressful situations with professionalism and patience. Proficiency in using CRM systems and other relevant software. Ability to work independently and as part of a team. High school diploma or equivalent; additional education or certifications are a plus. Competitive salary Opportunities for growth and advancement Flexible work hours / Remote work options Comprehensive training and ongoing support Health, dental, and vision insurance (if applicable).
Job Description
Job Description
Job Description :
We are seeking a friendly, solution-oriented Customer Support Representative to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure a positive experience with our brand.
Responsibilities :
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Assist customers with product or service-related questions, troubleshooting issues, and providing solutions.
- Document customer interactions accurately in our CRM system.
- Collaborate with other departments to resolve complex issues and improve customer satisfaction.
- Maintain a high level of product knowledge to effectively assist customers.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Contribute to creating a positive, welcoming environment for all customers.
Qualifications :
Benefits :
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Customer Support Representative • Waycross, GA, US