Security Service Technician

Job Description

Job Description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

This position is responsible for servicing, installing, maintaining, and inspecting security systems.  Ensure that all systems and components are maintained according to industry standards and the operational requirements of the customer.

Position Summary :

This position is responsible for servicing, installing, maintaining, and inspecting security systems.  Ensure that all systems and components are maintained according to industry standards and the operational requirements of the customer.

Essential Duties & Responsibilities :

Install security systems or appropriate devices, dismantle and / or reconstruct equipment as required by customer or the Company.

Conduct testing and inspection of systems under maintenance agreement.

Respond to and complete system troubleshooting and repairs.

Make connections and required adjustments as directed, test operation of all components of each system.

Conduct site surveys upon request of management.

Keep manuals and all details up to date as changes are advised.

Report on activities completed, deferred, or requiring further action or material to management.

Communicate with customers on job status or completion (installation or service).

Write service and status reports.

Submit complete and accurate paperwork in a timely manner. Obtain proper signatures.  Accurately record travel and service times, timesheets, identify warranties, changes and code issues and provide accurate descriptions.

Ability to work independently on customer sites

Perform other duties assigned by management.

Education / Qualification :

A high school education or equivalent required.

Some technical school training is a plus.

Ability to operate hand and power tools.

Ability to always operate fleet vehicle in a safe manner.

Experience in a fast-paced environment with multiple stakeholders.

Other Duties :

Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

Performs other duties as assigned.

Core Values :

Customer-Bias : We promise to make recommendations that are always in the best interest of our customers and provide service that’s responsive and dependable, every time.

Trust : You can count on us to care for you—our customer—as we care for each other.

Respect : We have the utmost appreciation for this industry and each other and are proud to be working together to help our customers and neighbors protect what they’ve built.

Commitment : We’re committed to quality craftmanship, quick response and taking care of our team members and our customers like family.

Physical Requirements :

Maybe required to sit; climb or balance; stoop, kneel, crouch or crawl.

Must be able to walk and stand.

Comfortable reaching, climbing (ladder / stairs) and bending.

Must be able to verbally communicate via telephone.

Must be able to lift and / or move up to 60 pounds.

Benefits and Perks : Excellent pay

Medical, dental, vision

Company paid life insurance

Company paid short-term disability

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

Immediate qualification for the  ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire and Safety is an Equal Opportunity Employer