Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
- Desired Experience :
- Computer OS / Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7 / 8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Who You Are
- Reliable transportation
- Flexible schedule and commitment to work on demand when required
- Resilient and able to face and resolve conflicts.
- The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.
- Customer-oriented and cool-tempered.
- Works well under -active / Self- player.
Personal Attributes :
- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
In-depth knowledge of :
- Windows OS (e.g. XP, Vista, Windows 7, 10)
- Microsoft Office applications
- PC / Laptop hardware
- PC / Laptop peripherals, including printers
- Mobile devices
Basic knowledge of :
- Active Directory
- Exchange
- Apple OS
- SCCM
IT Qualifications
At least one of the following :
- PC / Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience in a similar role
- 2+ years of relevant experience.
- Ready to travel 10-20 Miles as per the requirement
Perk & Benefits
- Flexible Work Arrangement (Rostering System)
- Experience an array of different IT projects / work cases
- Be your Own Boss! (Take IT requests / work cases of your own choosing)
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @.
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Boston)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. M...
Senior IT Client Support Specialist
With staff working remotely, hybrid and on campus across Tufts University, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile, and diverse community. The Senior IT Client Support Specialist is responsible for providing effective Tier ...
IT User Support/Help Desk Associate
We currently have openings for an On-Site IT User Support / Help Desk Associate in our Wilmington MA. As the IT User Support/ Help Desk Associate, you will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals. Duties/Responsibil...
IT Field Support Technician_Needham
Benefits : $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all serv...
Help Desk Technician
We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT functions. Whether it be fully-outsourced IT, supplemental IT, or project-based assistance. Our primary geographical support area spans from Boston...
It Support Specialist
We are committed to providing a workplace free of discrimination and harassment based on race, color, religion, age, gender, national origin, ancestry, physical or mental or sensory disability (including the use of a trained guide dog or service animal by a person with a disability), genetic informa...
Desktop Support
Reformatting desktop computers with Windows 10 Professional Operating System or thin client software provided. Moving the desktops from the individual cubicle/work space to a storage area in the office. Setting up docking stations in the individual cubicle/workspace and connecting monitors, keyboard...
Field Service and Support Manager-Medical Device-Burlington, MA
The responsibilities of the Field Service and Support Manager are:. Manage and mentor a team of field service engineers and support staff, ensuring they are equipped with the necessary skills and knowledge to perform their duties effectively. Work closely with other departments, including sales, pro...
Managed IT Services Service Desk Consulting Intern - Summer 2025
As an Affirmative Action and Equal Opportunity Employer, all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilitie...
IT Controls Solution Senior Consultant (Encore)
Are you a problem solver looking to join a dynamic team that utilizes cutting edge approaches and innovative technology to identify and mitigate emerging threats within our client’s environment? If you are interested in finding solutions for our clients without the extensive demands of travel, you s...