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Agency Coordinator - San Francisco
Agency Coordinator - San FranciscoCVHCare • San Francisco, CA, US
Agency Coordinator - San Francisco

Agency Coordinator - San Francisco

CVHCare • San Francisco, CA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Title :

  • Agency Coordinator - San Francisco Schedule :   Full Time – 40 hours per week.

Must be able to rotate weekends Location :

  • San Ramon, CA (onsite, no remote) Benefits : Health insurance, Dental insurance, Vision insurance, 401(k), Life Insurance, Accident Insurance, Holiday Pay, Paid time off Position Summary : Provide office support to the agency team - Administrator, Director of Patient Care Services, Clinical Managers, other Agency and Field Staff not limited to the following : Uploading additional patient information Process Provider orders Process visit authorization Supply disbursement Clinician schedules Agency coordination Answer and coordinate phone calls and messaging.
  • Ensure appropriate interdepartmental communications to support essential agency activities.
  • Ensures patient referrals are processed timely and per policy.
  • Establishes and maintains positive working relationships with clients and team members.
  • Supports the agency in the seamless transition of patients to home care by providing essential documentation and coordinates with multiple service providers.
  • Ensures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes.
  • Provides feedback to the agency, including identifying opportunities to improve services to meet customer needs.
  • Maintains comprehensive working knowledge of CVH Home Health Services' contractual relationships and ensures that patients receive services according to contract provisions.
  • Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by CVH Home Health Services.
  • Ensures compliance with State, Federal, and Joint Commission regulations and clients' contract requirements.
  • Other duties as assigned to support agency projects and initiatives.
  • Minimum Qualifications Minimum of 2 yrs. experience in a medical setting in either a patient care or administrative role preferred.
  • Knowledge of MS Office, Google Suite, Internet Explorer, and professional telephone protocol.
  • Basic knowledge of medical terminology is preferred.
  • Able to deliver effective results and meet tight deadlines and targets.
  • Excellent customer service and communication / interpersonal skills.
  • Ability to work with high precision, paying attention to detail to achieve the high accuracy levels required and timely follow-up and close-out of all matters.
  • Ability to communicate orally and in writing to minimize confusion and additional concerns.
  • To Apply :

  • Respond with submitting a copy of your resume.
  • More Information :

  • Contact a Corporate Recruiter at 510-690-1930 and visit our website at www.cvhcare.com EEOC :  We are proud to be an equal opportunity workplace, and an affirmative action employer.
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