Sr. Product Manager, Partner Internal Experience, AWS Specialist & Partner Operations

Join AWS Specialists and Partners (ASP) Operations' Business Integration Team (BIT), where you will play a crucial role in transforming AWS's internal partner experience. Our vision is to provide a unified, integrated, and intelligent experience for managing partner relationships, with your focus being partner funding and program management capabilities. You will serve as the voice of our internal customers (partner-facing roles), deeply understanding their needs and partnering with our engineering teams to deliver solutions that eliminate fragmentation between partner systems and drive efficiency. Partner is a force multiplier to AWS, accelerating reach and revenue through our network of hundreds of thousands AWS Partners. This is an exciting opportunity to improve AWS internal capabilities to better co-sell with partners, leveraging intelligent automation and AI capabilities.

Key job responsibilities

• Drive product vision and requirements for internal tools that enable AWS teams to effectively manage partner funding and programs with partners
• Lead deep-dive analyses to understand user needs and pain points, translating complex business requirements into clear product solutions
• Build strong relationships with sales operations teams to understand their challenges and gather requirements for new capabilities
• Partner with engineering teams throughout the product lifecycle, from initial concept through launch and continuous improvement
• Collaborate with multiple stakeholders to align internal and external partner experiences, ensuring seamless integration between systems
• Lead process improvement initiatives to streamline and automate partner co-sell workflows, leveraging AI and automation capabilities
• Create clear documentation and communication materials to support new product developments and process changes
• Drive comprehensive change management and launch strategies to drive successful product adoption across global teams

A day in the life

Your day might start by reviewing feedback from internal customers about their internal partner funding and program management experiences. You will collaborate with engineering teams on new feature development, such as improving partner funding integration in seller workflows. Between meetings, you will analyze feature launch data to measure pipeline efficiency improvements and engage with sales operations teams to understand their challenges. Throughout the day, you will advocate for our internal customers, ensuring we build solutions that make partner co-sell more efficient and help grow our partner business.

About the team

The Business Integration Team (BIT) within ASP Operations is a diverse team of product managers and operations experts working to transform how AWS works with partners. Our team culture emphasizes curiosity, customer obsession, and data-driven decision making. We believe in "thinking long, acting now" - balancing immediate customer needs with long-term systematic improvements. As a product manager on our team, you will be empowered to drive significant impact while working with supportive colleagues who are invested in your success. We maintain a collaborative team culture built on trust, and encourage continuous learning and career growth.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500 / year in our lowest geographic market up to $206,000 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.