Responsibilities
Team Intro : Ecommerce's Business Creator Operations Team is responsible for empowering and incubating both merchants and creators to grow within the TikTok Shop ecosystem. The primary focus of the role is to drive the success of specific merchants through creator affiliate engagement. You will design, execute and optimize large-scale creator incentive programs through data analytics, business forecasting and budget management. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager / department. We regularly review our hybrid work model, and the specific requirements may change at any time. Responsibilities : - Design and implement creator campaigns to motivate creators on TikTok Shop and achieve monthly business growth for category specific brands. - Leverage internal resources to refine strategies for identifying creator segments for campaigns and improve efficiency of campaign recruitment channels. - Pursue alignment with cross-functional stakeholders to incubate creators for commerce activation through brand and campaign partnerships. - Analyze affiliate creator data to provide regular reporting and insights to key stakeholders regarding incentive engagement and budget utilization to maintain campaign ROI. - Collaborate with merchant teams in other categories to share best practices and identify new resources, tools, and program opportunities.
Qualifications
Minimum Qualifications : - Bachelor's degree or above. - 3+ years experience in creator or e-commerce campaign management and operations. - Strong work experience building and implementing scaled creator / influencer / user / business partner growth programs to achieve revenue goals. - Excellent coordination and communication skills across multiple cross-functional teams to develop plans and execute projects. - Comfortable navigating and driving results in a fast-paced environment and is open to change. - Attention to detail, affinity with numbers, strong problem-solving skills. Preferred Qualifications : - Mixed experience in influencer campaigns and affiliate commerce space. - Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce and livestreaming. - Knowledge of category specific trends and products within creator commerce channels.
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $88920 - $144400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates :
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment :
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
In Summary : The Business Creator Operations Team is responsible for empowering and incubating both merchants and creators to grow within the TikTok Shop ecosystem . The primary focus of the role is to drive the success of specific merchants through creator affiliate engagement . You will design, execute and optimize large-scale creator incentive programs through data analytics, business forecasting and budget management .
En Español : Intro del equipo de responsabilidades : El Ecommerce's Business Creator Operations Team es responsable de empoderar e incubar a los comerciantes y creadores para que crezcan dentro del ecosistema de TikTok Shop. El enfoque principal del papel es impulsar el éxito de comerciantes específicos a través del compromiso con afiliados creadores. Diseñarás, ejecutará y optimizarás programas de incentivos al creador a gran escala mediante análisis de datos, pronóstico de negocios y gestión presupuestaria. Para mejorar la colaboración y las asociaciones interfuncionales, entre otras cosas, en este momento, nuestra organización sigue un horario de trabajo híbrido que requiere que los empleados trabajen en la oficina 3 días por semana o según lo indicado por su gerente / departamento. Revisamos regularmente nuestro modelo de trabajo, y los requisitos específicos pueden cambiar en cualquier momento. Responsabilidades : - diseñar y alinear a las campañas de creadores asociados para proporcionar información e incentivos a las partes interesadas sobre las categorías de negocio, entre otros. - Colaborar con equipos de comerciantes en otras categorías para compartir mejores prácticas e identificar nuevos recursos, herramientas y oportunidades de programación. Cualificaciones Calificaciones mínimas : - Grado de licenciatura o superior. - Experiencia de más de 3 años en gestión y operaciones de campañas de creador o comercio electrónico. - Fuerte experiencia laboral construyendo e implementando programas de crecimiento a escala de creadores / influencers / usuarios / socios comerciales para lograr objetivos de ingresos. - Excelentes habilidades de coordinación y comunicación entre múltiples equipos transversales para desarrollar planes y ejecutar proyectos. El salario básico es una parte del paquete total que se proporciona para compensar y reconocer a los empleados por su trabajo, entre otros. Este papel también puede ser elegible para bonos / incentivos discrecionales adicionales y unidades de acciones restringidas. Los beneficios pueden variar según la naturaleza del empleo y el lugar de trabajo del país. Esta nueva división de seguridad fue creada para aumentar el enfoque y la gobernanza en nuestras políticas de protección de datos y protocolos de garantía de contenido para mantener a los usuarios estadounidenses seguros. Nuestro foco es proporcionar supervisión y protección de la plataforma TikTok y los datos de los usuarios de Estados Unidos, por lo que millones de americanos pueden seguir volviéndose para aprender algo nuevo, ganarse una vida, expresarse creativamente o ser mantenidos. Los equipos dentro del USS que trabajan en este producto diario de Seguridad & Datos, Ingeniería de Productos, Privacidad, Conexión e Inteligencia se centrarán más en proteger a nuestros usuarios. Juntos, creamos valor para nuestras comunidades, inspiramos la creatividad y traemos alegría - una misión a la que trabajamos todos los días. Nos esforzamos por hacer grandes cosas con grandes personas. Lideramos con curiosidad, humildad y deseo de tener un impacto en una empresa tecnológica en rápido crecimiento. Cada desafío es una oportunidad de aprender e innovar como un equipo. Somos resilientes y aceptamos los retos cuando vienen. Al iterar constantemente y fomentar una mentalidad "Always Day 1" , logramos avances significativos para nosotros mismos, nuestra compañía y nuestros usuarios. Cuando creamos y crecemos juntos, las posibilidades son ilimitadas. Únete a nosotros. Diversity & Inclusion TikTok se compromete a crear un espacio inclusivo donde los empleados sean apreciados por sus perspectivas, experiencias y habilidades. Nuestra plataforma conecta a personas de todo el mundo y así lo hace en el lugar de trabajo.
Is Hiring Creator • Los Angeles, CA, United States