Customer Service Representative

Bring your people skills, a passion for problem-solving, and a customer-first mindset to a team that truly values your voice.

About the Role :

Are you someone who thrives on helping others, loves talking to people and proactively solving issues and making their day better? We are always on the lookout for Customer Service Representatives who can deliver outstanding support, answer questions with confidence, and create a smooth, friendly experience for every customer interaction.

What You'll Do :

• Learn and effectively apply claims processing procedures
• Communicate professionally and respond to customer inquiries via phone, email, or chat with accuracy and empathy
• Educate participants and resolve claim issues
• Enter benefit plan enrollments
• Professionally de-escalate challenging participant calls
• Work effectively with varied levels of personnel

You're a Great Fit If You :

Bonus Points For :

Perks & Benefits :