Agent

This job is with Pinkerton, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Agent LocationUS-CA-San JoseID2025-1708CategoryProtective SecurityPosition TypeFull-TimeMin Pay RateUSD $38.00 / Hr.Max Pay RateUSD $40.00 / Hr.Job TypeOn-Site Overview

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Agent will perform a variety of armed assignments including concierge-level, campus, or event security, response services, and investigations. The schedule will be Monday through Friday from 7 : 45 am to 4 : 45 pm.

Responsibilities

Represent Pinkerton's core values of integrity, vigilance, and excellence.

• Provide the client with concierge-level security at the campus locations and / or events;

Deescalate tense situations or individuals that may arise.

Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.

Conduct quality investigations and complete investigative reports.

Provide response services related to emergency and crisis planning, high-risk terminations, workforce disruptions, natural disasters, civil unrest, and threat monitoring.

Review CCTV, manage access controls, and respond to alarms, as needed.

Identify and escalate equipment deficiencies / failures.

All other duties, as assigned.

Qualifications

High school or GED, bachelor's degree preferred. Law enforcement, security, and / or military experience and experience working with students and / or in a school setting preferred. Current CA Guard Card, Exposed Firearm Permit, and CCW or HR218 are required.

Concierge-level customer service experience.

Able to complete thorough and accurate investigations and reports.

Access control systems, CCTV, and alarm monitoring experience.

Strong problem resolution skills.

Able to interact effectively at all levels and across diverse cultures.

Solid verbal and written communication skills.

Computer knowledge; Microsoft Office.

Working Conditions :

Regular computer usage.

Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.

Rapid and effective decision-making during unusual or emergency situations.

Work in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and / or awareness of personal safety and safety of others.

Frequent sitting, standing and / or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.

On occasion, may be required to perform stressful and physical activity.

Travel, as required.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race / ethnicity, color, national origin, ancestry, sex / gender, gender identity / expression, sexual orientation, marital / prenatal status, pregnancy / childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

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