Customer Service Trainee - Immediately Hiring

Great client experiences don’t just happen; they’re built by professionals who know how to connect, listen, and deliver.

That’s why we’re bringing on Customer Service Trainees to learn every step of the process. From understanding AT&T’s services to mastering the art of follow-through, you’ll gain the skills that turn customers into loyal fans. It’s training-by-doing - with the bonus of joining a team that celebrates wins, big and small.

Customer Service Trainees must work on :

• Assist with customer onboarding and service activation.
• Learn to identify and address client needs effectively.
• Shadow experienced team members in both sales and service functions.
• Maintain detailed records of client interactions.
• Follow up with customers to ensure satisfaction.
• Support marketing and outreach activities as needed.
• Stay informed on AT&T’s products, services, and promotions.
• Contribute ideas for improving client experience processes.