Business Integrity Systems and Experience Manager

Business Integrity Systems And Experience Manager

Ready to be a leader in our strategic transformation and help us put people at the heart of business integrity? We're looking for a seasoned professional who understands that compliance isn't just about rules and regulationsit's about people. As our Business Integrity Systems And Experience Manager you will join Docusign's Global Business Integrity team in Legal, and focus on the human side of compliance.

Your mission is to apply the principles of behavioral science and experience design to our integrity and compliance program, making it intuitive, useful, and even delightful for our employees, partners, and customers. We want to leverage your expertise to make the right choices the easiest ones to make. You will be a strategic driver of our mission to unlock responsible growthswiftly, safely, and strategicallythrough : behavioral design architecture, innovating with impact, enabling our teams, driving strategic change, and operating and enhancing controls.

This position is an individual contributor role reporting to the VP, Deputy General Counsel, Global Business Integrity Group.

Responsibilities include :

• Leading our team's digital transformation by applying behavioral science principles to redesign compliance systems and workflows, making integrity intuitive and ethical choices effortless
• Pioneering new approaches to compliance by designing user-friendly systems, leveraging AI, data, and analytics - including Docusign's own Intelligent Agreement Management (IAM) technology - to help our clients make good decisions with ease and peace of mind
• Creating and delivering a holistic strategy to transform the way we serve our clients and customers
• Owning and leading high-impact initiatives that influence how we operate across the company
• Managing and transforming our responsible business conduct workflows and controls, supporting our overall efforts to develop and mature the effectiveness of our compliance and risk management program, and providing actionable insights from our data
• Leading the design of a global integrity program that prioritizes a seamless and intuitive experience for employees and customers and apply behavior design to transform complex requirements into simple, user-friendly processes
• Partnering with stakeholders across the organization to build smart, simple, and useful solutions and experiences and focus on motivating positive behaviors and embedding integrity into daily workflows
• Developing, piloting, and testing relevant integrity use cases
• Working closely with our fantastic legal operations team to leverage automation and emerging technologies to reduce friction and track client satisfaction and engagement
• Supporting the operation and effectiveness of our existing controls and workflows, including intake and triage, disclosures, due diligence, approvals, monitoring, and reporting, by focusing on the user experience and building systems that encourage compliance through intuitive design
• Championing and implementing the idea that a well-designed integrity program is a competitive advantage and a cornerstone of a trustworthy brand and operationalize our best intentions around that

Basic requirements include :

Preferred requirements include :

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations :

This role is also eligible for the following :

Global benefits provide options for the following :

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

This position is not eligible for employment in the following states : Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.