Manager, Operations, Boca At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role : We are looking for an Operations Manager who will oversee and direct the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Boutique Leaders by imparting critical business knowledge.What impact you can create at CHANEL :
- Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning / Staffing, Compliance, and Expense Management
- Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency
- Lead all operationally aligned staff, coaching, and inspiring the team to deliver flawlessly
- Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
- Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique TeamUtilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment Fostering a meaningful clientexperiencecentered around inclusion and connection Ability to thrive in a team environment and work collaboratively Understanding of, and passion for client experience Excellent communication skills Foreign language skills are preferred but not requiredMinimum 5 years of related experience Ability to lift 15 lbs. A flexible schedule with the ability to work late nights, weekends, and some holidays Compensation : The anticipated base salary range for this position is $87,500 through $120,000. Base salary is one component of the total compensation for this position. Other components [may / will] include additional compensation, benefits, and perks.Benefits and Perks : Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership) 401K and other incentives CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in : We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
- CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time. Exceptional creation and client experience
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