Senior Program Manager - Customer Education

Senior Program Manager - Customer Education

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Join Airtable as a Senior Program Manager, Customer Education, and play a pivotal role in shaping how our customers learn, adopt, and succeed with AI-powered solutions. You'll design and deliver innovative educational content and programs that empower users to unlock the full potential of Airtable AI. This is a unique opportunity to lead the development of workshop and bootcamp-style programs, build a best-in-class AI learning and certification hub, and drive measurable business impact through education at scale.

What You'll Do

• Design and develop engaging educational content on AI, including both tool-agnostic and Airtable-specific topics, for a variety of learning formats (self-paced courses, live trainings, workshops, and more)
• Lead the end-to-end management and continuous improvement of our cohort-style bootcamp programs, iterating on curriculum and delivery to drive successful AI app deployment
• Build and maintain a comprehensive catalog of self-paced, on-demand courses and certifications, supporting distinct learning journeys for different user personas
• Standardize and automate operational workflows for scalable program delivery, including cross-functional collaboration and cohort management
• Analyze program performance using leading and lagging indicators, and use data-driven insights to optimize educational impact
• Collaborate closely with subject matter experts, product, and marketing teams to ensure content accuracy and alignment with business goals
• Experiment with new instructional methods and technologies to create innovative, engaging learning experiences

Who You Are

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief / practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is :

$147,000 - $191,600 USD

For all other work locations (including remote), the base salary range for this role is :

$133,000 - $172,500 USD

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