Custom Biller

Job Description

Job Description

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer :

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical / Dental / Vision  insurance

Health Savings Account (HAS)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

And More!

What you will do :

Johnson Controls Security Solutions LLC. Custom Billing. To Provide accurate and timely invoices in a fast pace, high volume office while incurring accuracy, accountability and timeliness to the customer. Provide advice, experience, developing and deploying billing service strategies, assist in documentation of Standard Operating Process. Efficient handling of inbound internal / external customers inquiries. Assist with Customer’s account audits and reporting of results.

How you will do it :

Ensure billing parameters correlate to the Customer’s Master agreement as applicable

Coordinate Customer’s internal Audits

Utilizes various JCI Security Solutions LLC. Systems to ensure accurate billing of invoices

Communicate to internal / external Customers (Collectors, Supervisors..etc.) via verbal and written communication

Ensure Customer Invoices are provided accurately to ensure timely payment

Review and contribute to daily, weekly and monthly reports

Utilize creative techniques and flexibility to provide any specialized billing requests of the customer

Assist in dispute resolution

Mentor new employees and assist with training new employees

Assist Team Manager with special projects

Other duties as assigned

What we look for : Required

Required Associate / Bachelor’s degree in Business

10+ years in Billing / Collections

Highly motivated individual with ability

• Excellent communication skills

PC / Microsoft Proficient o Outlook, Excel, Word, PowerPoint, Teams, SharePoint, PDF

HIRING HOURLY RANGE : $25-37 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at

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