Billing Specialist

Billing Specialist

Exciting opportunity to join our legacy of environmental leadership at Arcwood Environmental! At Arcwood Environmental, we are pioneers in industrial waste management, committed to creating a cleaner, safer world. We provide innovative and compliant solutions to thousands of clients in diverse industries.

Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.

The Billing Specialist is responsible for supporting the Billing team by performing daily activities such as accurate and efficient processing of transactions, invoicing for transportation and waste shipments, and invoicing submissions to customers. This role interacts with other departments, customers, and vendors to ensure invoice accuracy and timeliness.

Essential Functions & Requirements :

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Calculates transactions based on inventory of other data provided
• Performs manifest reviews and enters manifests into MMS system; informs appropriate personnel of missing or incorrect data
• Completes third-party invoice receipt, distribution to locations, and processing
• Reviews open transaction report for errors or issues to keep billing current
• Submits customer invoices through manual e-mail, customer portal, or other special delivery processes as assigned
• Completes daily entry of timekeeping and customer invoice conversation notes regarding invoice submission status
• Completes customer requests for weights, manifest copies, and questions regarding invoices
• Follows and updates existing standard operating procedures for duties
• Cross-trains with other Billing Specialists and Billing Manager to ensure adequate coverage
• Communicates invoice and pricing issues to the appropriate personnel
• Ensures that invoice billing and submission is completed thoroughly, accurately, and in a timely manner
• Distributes signed documents and / or manifest copies to customers and / or generators as needed
• Takes on additional duties as assigned to support the team and organization

Education & Experience :

High school diploma or equivalent (required). Bachelor's degree (preferred). 2+ years of office environment or customer service experience (required). Previous experience in an accounting or billing role (preferred).

Competencies :

Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement. Equal Opportunity Employer - Veterans & Disabilities. A post-offer drug screen and background check will be required.