Customer service representative • indianapolis in
This is a hybrid position with 1 day work from home.Monday - Friday: 10am ,11am, or Noon EST start time.Wednesday - Sunday 1pm Start Time.Performing over 80 million locates annually, USIC is the mo... Show more
The Customer Service Agent supports on-demand courier, expedited, semi, and flatbed operations by delivering timely, accurate, and professional customer communication throughout the shipment lifecy... Show more
The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:.Customer Satisfaction: Provides prompt excellent customer service in a courteous... Show more
Customer Service Representative.Indianapolis, Indiana, United States.Crowe LLP, a leading global accounting firm, is seeking a dedicated and professional.Customer Service Representative.As one of t... Show more
Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee... Show more
FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team.Ongoing Training Opportunities.We are looking for a friendly and professional customer service representative who ... Show more
Customer Service Representative.We are seeking a detail-oriented and client-focused professional to design and coordinate personalized trip experiences for individuals, families, and groups.This ro... Show more
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life\.A distributor, wholesaler and retailer with a ... Show more
The Ed Napleton Automotive Group is looking for our next .Customer Service/CSI Representative.This is an exciting opportunity in a growing, fast-paced industry.Customer Service/CSI Representative .... Show more
Customer Service Representative.Indianapolis, Indiana, United States.Crowe LLP, a leading global accounting firm, is seeking a dedicated and professional.Customer Service Representative.As one of t... Show more
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores.Take the first step in joining our team, and you'll find opportunities ... Show more
About Balance Platforms, LLC  Balance Platforms, LLC ( https:.We integrate into our clients’ workflows to help manage construction job files efficiently so they can focus on selling, bui... Show more
NOTE: This is a DIRECT HIRE position with Allied Solutions.Allied is looking for solution seeking Customer Service professionals that want to be a part of our success! .Dollar Sign on Bonus Program... Show more
TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta... Show more
Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Indianapolis, IN service center.In this role, you'll provide professional and timely support... Show more
ER/Specialty setting? If you are looking to advance and grow professionally, the incredible team at.IndyVet Emergency and Specialty Hospital is an AAHA and Cat Friendly hospital that has provided i... Show more
Customer Service / Producer Representative.Location: Indianapolis, IN, 46237.Are you passionate, goal oriented, driven, dedicated and a high achiever? If so, we want you.We are looking for a Custom... Show more
Field Customer Service Representative.The Field Customer Service Representative acts as a field-based project manager and customer advocate, providing personalized on-site support throughout constr... Show more
FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities.We are looking for a friendly and professional customer service representative who... Show more
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.At the state, you'll find competitive... Show more
The average salary range is between $ 29,250 and $ 40,541 year , with the average salary hovering around $ 33,150 year .
The average salary range is between $ 28,275 and $ 40,948 year , with the average salary hovering around $ 32,175 year .
Location: Indianapolis, IN.
This is a hybrid position with 1 day work from home.
Shifts: Monday - Friday: 10am ,11am, or Noon EST start time. Wednesday - Sunday 1pm Start Time
*8-hour shift and a 30-minute lunch break.
Compensation: $18
Company Overview
Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners' infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.
Summary
The overall purpose of this job is to provide excellent customer service by answering calls and routing damage locate tickets to USIC staff, customers, and contractors.
Responsibilities
Answer inbound calls regarding locate requests, rescheduling, community standards, damages, etc.
Perform data entry and other administrative functions
Receive calls and e-mails with damage ticket information from One Call center, customer or contractor, and complete timely communication of the tickets to the appropriate USIC staff
Route damage locate tickets to USIC staff, customers and contractors; make changes as necessary
Work with USIC field staff, as well as on-call contractors to reschedule service tickets, document in the USIC Ticket Pro system
Call and e-mail USIC field tech/contractors to reschedule ticket completion date, document and follow up with the technician in the field
Assist with projects and other administrative tasks as needed based on business needs
Requirements
Ability to utilize computers and other office equipment
Must be proficient in Microsoft Office, Excel and Outlook
Excellent customer service skills
Must be detail oriented and able to multi-task
Excellent oral and written communication skills
Excellent organizational skills
Ability to work in a multi-line phone system environment
High school education or equivalent; some college preferred
Data entry experience preferred
Reliable transportation required
We are an Equal Opportunity Employer. Veterans are encouraged to apply.
