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Client success manager Jobs in Indianapolis, IN

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Client success manager • indianapolis in

Last updated: 1 day ago
  • Promoted
Client Success Specialist

Client Success Specialist

BotkeeperIndianapolis, IN, US
Full-time
Client Success Role At Botkeeper.Client Success at Botkeeper isn't a support functionit's a growth function.We're looking for seasoned operators who treat client health like a science and a craft.Y...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

EncampIndianapolis, IN, United States
Full-time
Your next adventure starts at Encamp.Encamp's mission is to make what's good for business good for the environment.We help companies protect their operations, achieve compliance, and access regulat...Show moreLast updated: 1 day ago
  • Promoted
Customer Success Manager

Customer Success Manager

DealMachineIndianapolis, IN, US
Full-time
If you're thinking : "I want a key role at a fast-growing B2B SaaS company where I get to create amazing experiences for customers combining personal 1 : 1 conversations with smart automation and how...Show moreLast updated: 4 days ago
Client Success Expert (Remote)

Client Success Expert (Remote)

INFUSEIndianapolis, IN, US
Remote
Full-time
We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human.We do n...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

VirtualVocationsSouthport, Indiana, United States
Full-time
A company is looking for a Client Success Manager to support clients within the Managed Security Solutions business unit. Key Responsibilities Briefing new clients on operational execution and exp...Show moreLast updated: 30+ days ago
Customer Success Manager, Senior Manager

Customer Success Manager, Senior Manager

Salesforce.Com IncIndianapolis, IN, United States
Full-time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Salesforce is the #1 AI CRM, where humans with age...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

Indianapolis StaffingIndianapolis, IN, US
Full-time
Company : MMIT Location : Remote, United States Date Posted : Nov 20, 2025 Employment Type : Full Time Job ID : R-1543.About MMIT : Why MMIT? At MMIT, we simplify the complexities of healthcare to smooth...Show moreLast updated: 30+ days ago
  • Promoted
Partner Success Manager

Partner Success Manager

CommuniCare CorporateIndianapolis, IN, US
Full-time
CommuniCare Advantage is currently recruiting a Partner Success Manager for our Medicare Advantage health plan.Foster trusted and productive relationships with partners to drive loyalty and growth ...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Expert (Remote)

Client Success Expert (Remote)

InfuseIndianapolis, IN, US
Remote
Full-time
Client Success Expert (Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves atten...Show moreLast updated: 30+ days ago
EAP Client Success Account Manager (IC)

EAP Client Success Account Manager (IC)

CVS HealthIndiana, Work At Home, US
Remote
Full-time
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading h...Show moreLast updated: 5 days ago
Customer Success Manager

Customer Success Manager

DealMachine LLCIndianapolis, IN, United States
Full-time
You're reading this because you've been thinking : "I want a key role at a fast-growing B2B SaaS company where I get to create amazing experiences for customers - combining personal 1 : 1 conversation...Show moreLast updated: 1 day ago
  • Promoted
Lab Operations Success Manager

Lab Operations Success Manager

QuartzyIndianapolis, IN, US
Full-time
Lab Operations Success Manager.Are you passionate about helping labs run more efficiently? Quartzy is looking for a Lab Operations Success Manager to partner with biotech and research organizations...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

Indiana StaffingIndianapolis, IN, US
Full-time
Company : MMIT Location : Remote, United States Date Posted : Nov 20, 2025 Employment Type : Full Time Job ID : R-1543.About MMIT : Why MMIT? At MMIT, we simplify the complexities of healthcare to smooth...Show moreLast updated: 11 days ago
Client Success Manager (Remote in US)

Client Success Manager (Remote in US)

ResultantIndianapolis, IN, US
Remote
Full-time
Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts...Show moreLast updated: 3 days ago
Strategic Account Executive - Client Success

Strategic Account Executive - Client Success

ZYLO, INC.Indianapolis, IN, US
Full-time
SaaS continues to grow and change from its cloud roots to today’s move into AI and consumption-based pricing and this pace of change is what makes Zylo a fast-moving, client-driven and energi...Show moreLast updated: 30+ days ago
  • Promoted
Client Success, Proposal Development Coordinator

Client Success, Proposal Development Coordinator

InotivIndianapolis, IN, United States
Full-time
Bachelor's Degree in a Scientific Field, Marketing, Business Administration, Communications or related field, preferred.R&D, project management, or closely related fields.Experience in managing mul...Show moreLast updated: 8 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

AlmediaIndianapolis, IN, US
Full-time
Almedia is a place where those who want to push harder can accelerate their careers faster than anywhere else.Were aiming to become Germanys second bootstrapped unicorn. Almedia is already Europes #...Show moreLast updated: 30+ days ago
Customer Success Manager, Senior Manager

Customer Success Manager, Senior Manager

SalesforceIndianapolis, IN, United States
Full-time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Salesforce is the #1 AI CRM, where humans with age...Show moreLast updated: 25 days ago
  • Promoted
Customer Success Manager SMB

Customer Success Manager SMB

Arctic Wolf Incident ResponseIndianapolis, IN, US
Full-time
Customer Success Manager (SMB).At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and settin...Show moreLast updated: 17 days ago
People also ask
Client Success Specialist

Client Success Specialist

BotkeeperIndianapolis, IN, US
30+ days ago
Job type
  • Full-time
Job description

Client Success Role At Botkeeper

Client Success at Botkeeper isn't a support functionit's a growth function. We're looking for seasoned operators who treat client health like a science and a craft. You'll be the strategic point of contact for our customers, owning onboarding, enablement, inbound support, engagement, and retention.

Support at Botkeeper isn't offloaded to a random queueit's handled by the same person who understands the client best : you. The right person doesn't wait for a ticket or a red flagthey see it coming a mile away and act before it becomes a problem.

Your success will be measured by the success of your clients. This role is ideal for someone who thrives on building relationships, crafting success plans, and driving long-term outcomesnot just solving short-term problems.

What You'll Own

  • Leading new client onboarding and training with a strong strategic foundation (not just walking through features).
  • Owning ongoing account health by proactively identifying risks, opportunities, and growth potential.
  • Handling inbound support requests directlybecause you know the client, their goals, and their history better than anyone.
  • Creating and delivering tailored training and enablement that aligns with client goals.
  • Building deep, consultative relationships with your book of business.
  • Collaborating cross-functionally with Sales, Product, and Support to deliver a seamless client experience.
  • Using HubSpot Service Hub to manage touchpoints, track health metrics, and drive insights.
  • Translating qualitative feedback into product and process improvements.
  • Developing and executing client success plans that ensure adoption, satisfaction, and long-term retention.

What You Bring

  • 3+ years in a Customer Success, Account Management, or Strategic Support rolepreferably in SaaS.
  • A proactive mindset : you don't wait for churn signals, you prevent them.
  • Excellent communication skills with the ability to build trust and influence outcomes.
  • Experience onboarding and training clients with a focus on business impact.
  • Comfort navigating the nuances of B2B relationships.
  • Strong EQ and an analytical approach to client health and success metrics.
  • Familiarity with accounting workflows or working with CPA firms (nice to have).
  • Experience with HubSpot (or similar CRM / CS tools) is a plus.