Account Director

At SimpsonScarborough, we spend our days building brands that endure, inspire, and elevate the all-important work of colleges and universities in shaping our future. Recognized as a leader in the higher-ed marketing industry, our company runs a fully remote team of approximately 65 employees coast to coast.

We are looking for an experienced Account Director to serve as a trusted partner to our clients : someone who can grow relationships, expand accounts, and guide strategic marketing and branding work from strategy through growth. In this role, you'll act as both advocate and advisor : cultivating client trust, anticipating needs, and ensuring every project strengthens the long-term partnership. You'll also lead internal teams with clarity and purpose, balancing big-picture account vision with day-to-day project success.

Requirements

• Client Leadership & Advocacy : Serve as the client's senior partner, shaping scopes, clarifying goals, leading presentations, and building enduring relationships that anticipate needs and drive growth.
• Strategic Account Management : Provide insight and direction across projects, ensuring deliverables reflect client goals and broader strategy. Lead goal setting and proposal development to expand client engagements.
• Internal Team Leadership : Align cross-functional teams (research, strategy, creative, digital, media) around client goals and project outcomes. Act as a trusted escalation point, resolving challenges quickly and diplomatically.
• Stakeholder Management : Navigate complex campus environments, align diverse stakeholders, and keep momentum toward shared institutional outcomes.
• Presentation & Communication Excellence : Deliver compelling presentations that simplify complexity, inspire confidence, and facilitate decision-making across executive and working groups.
• Growth & Analytics : Proactively identify opportunities for client growth and contribute to agency-wide revenue goals. Apply analytical thinking to ensure account strategies support both client success and the agency's financial health.

Qualifications

Salary, Benefits & Perks

At SimpsonScarborough, we believe diversity, equity, inclusion, and belonging are central to our core values, cultural norms, and critical to our long-term success. We believe this work is a continual effort that requires consistency, intentionality, vulnerability and accountability for ourselves and others. Through our efforts we strive to make impact in our work, in our workplace and in our industry.

SimpsonScarborough is an equal opportunity employer. We have a strict anti-harassment policy and a no tolerance non-discrimination policy. We welcome employees of all backgrounds regardless of nationality, race, religion, gender identity, veteran status, and all characteristics protected by state and federal law.

Beware of fraudulent job offers. SimpsonScarborough will never ask you for personal information or for interviews through unofficial channels. Please report any suspicious activity to PeopleAndCulture@simpsonscarborough.com.