Director, Operations

About RegridRegrid is dedicated to understanding land parcels on Planet Earth, positioning us as a category-defining spatial data company. Founded in Detroit, Michigan in 2009, we built the first team to deliver 100% parcel coverage of all property and geography in the United States, and we are now stepping into global coverage.We passionately believe in our mission "We are the parcel people bringing the actionable unit of geography to everyone." This dedication shows up in our data delivery methods, our Data With Purpose program for nonprofits and educators, and our commercial partnerships. We are currently building the next stage of our organization and seek a versatile and driven Director of Operations to help us execute and scale across all functions.The Role : Strategic & Operational LeadershipAs the Director of Operations, you will serve as a critical right-hand to the COO, driving operational excellence, strategic execution, and cross-functional alignment across the company. You'll work behind the scenes to help leadership focus on the most important priorities, while ensuring the business is executing smoothly and efficiently.You are a systems thinker, trusted collaborator, and calm operator who thrives in a fast-moving environment. You are a strategic partner who sees around corners, connects dots across teams, and ensures nothing important falls through the cracks. The ideal candidate has experience scaling business operations in a tech-forward environment and has led or influenced people strategy and organizational development initiatives. At Regrid we value non-traditional paths and recognize that varied life and career experiences often lead to the strongest operational and strategic insights.Key ResponsibilitiesYou will own and drive company effectiveness across three core pillars : 1. Strategic Execution & Executive EnablementDrive Organizational Cadence : Own and execute the entire operating rhythm of the company, including planning cycles (quarterly OKRs), leadership meetings, and decision-tracking processes.Strategic Advising : Serve as a thought partner to the COO and CEO, translating strategic vision into clear operational plans and providing insights on risk areas and key metrics.Cross-Functional Delivery : Lead high-priority, cross-functional projects and change management initiatives, ensuring clarity, accountability, and timely delivery across all departments.2. Business & Revenue OperationsOperational Scalability : Design, implement, and continuously improve scalable processes and frameworks that support the company's growth, efficiency, and execution bias.GTM Systems & Operations : Oversee critical operational systems (CRM, tooling, revenue operations) and manage vendor relationships to ensure optimal revenue generation and administrative efficiency.Problem-Solving : Proactively tackle complex operational challenges to help Regrid meet company-wide goals, with a focus on quick execution and measurable results.3. People Strategy & Organizational HealthCulture and Alignment : Set and execute the people strategy, ensuring the team structure (org design / headcount planning) and internal norms promote a healthy, values-aligned, and inclusive culture.Talent Development : Own the processes that improve leadership effectiveness, internal mobility, and employee experience, including the strategic direction of recruiting, onboarding, and continuous development programs.Org Efficiency : Identify structural inefficiencies and propose data-driven solutions to optimize team performance and collaboration models as the organization scales.What We're Looking ForQualifications5 - 8+ years of progressive experience in business operations, strategy, or executive-level support roles, ideally in a high-growth tech environment.Proven ability to drive large, cross-functional initiatives with minimal oversight.Demonstrated expertise in strategic operations, talent management, organizational development, and scaling company processes.Experience working closely with executive leadership, ideally COO or CEO-level partners.Willingness to travel a few times yearly for team offsites, events, and gatherings.Prior experience in the geospatial industry is a nice to have.CompetenciesHigh Emotional Intelligence and Leadership Presence : Strong communication and influence skillsable to build trust across stakeholders at all levels.Strategic Thinking and Operational Rigor : Highly organized and systems-oriented with a bias toward clarity and execution.Business Judgment and Analytical Thinking : Deep understanding of business operations and organizational effectiveness.Adaptability : Comfortable navigating ambiguity, making decisions, and managing up / down / across.Project & Change Management : Exceptional skills in leading high-priority, complex initiatives and driving continuous improvement.How We WorkA couple of things you should know about us : First, we are pretty obsessed with parcels and parcel data (the lines that define property boundaries). Our focus is singular, and our mission is to bring this fundamental unit of geographic organization to everyone.Second, we have a collection of rules to work by that we call our Plats. Here are a few that should resonate for you if this role is going to be a fit : No what without why. Explaining the why helps everyone see the purpose of our actions so we can bring more energy and creativity to them.People remember how you made them feel. Even when a conversation isnt easy, focusing on positive emotional impact builds enduring relationships.Good ideas with great execution will beat great ideas with good execution. Simply put, execution is everything.Compensation and BenefitsSalary Range : $120,000 - $160,000Eligible for Company Bonus PlanHealth Insurance401K Retirement Plan with matchUnlimited PTOPaid Parental Leave100% remote and work-from-home stipendEnergetic Small Business Atmosphere

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