Facility Supervisor

Salary : $14.00 - $17.50 Hourly

Location : Groveport, OH

Job Type : Part-time

Job Number : 00092

Department : Recreation Operations

Opening Date : 04 / 16 / 2024

POSITION DETAILS

FACILITY SUPERVISOR

PURPOSE :

Assist management staff with facility operations and staff supervision.

QUALIFICATIONS :

Completion of secondary education or equivalent. Prefer at least one year of experience in supervisory and customer service capacity.

LICENSURE OR CERTIFICATION REQUIREMENTS :

Possession of current first-aid and C.P.R. certificate is preferred.

EQUIPMENT OPERATED :

Computer, calculator, copier, , telephone system, cleaning equipment, two-way radio, fitness equipment, , cleaning equipment, hand & power tools, and other various pieces of recreation related equipment.

INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS :

• The employee has exposure to chemical compounds found in an office environment (e.g., toner, correction fluid, etc.); works around persons of all ages;
• exposed to possible injury from bodily fluids, hazardous waste; may have contact with potentially violent or emotionally distraught persons;

routinely lifts objects 50 lbs. or less; occasionally pushes objects 50 lbs. or less; occasionally pulls objects 50 lbs. or less.

JOB DESCRIPTION AND WORKER CHARACTERISTICS :

JOB DUTIES in order of importance

ESSENTIAL FUNCTIONS OF THE POSITION : For purposes of 42 USC 12101 :

• Maintains a safe environment for patrons.
• Interacts with patrons on a daily basis.
• Assists full-time management staff with facility operations and staff supervision.
• Maintains general order, security & cleanliness at facilities.
• Routinely inspects the facility and surrounding areas to ensure proper use and scheduling of facility.
• Investigates complaints, concerns and issues and reports them to Manager On-Duty.
• Prepares daily reports as required.
• Assists in the cleaning and maintenance of the facility.
• Sets up and tears down equipment, including tables, chairs, volleyball standards, etc.
• Assists other staff in all areas of facility / building operations.
• Assists in the planning, supervision and implementation of programs, classes, leagues and activities.
• Activates "Emergency Action Plan" as necessary and coordinates all efforts with full-time staff.
• Assists in the securing and reporting of daily income receipts.
• Maintains accurate records (attendance, accidents, injuries, discipline).
• Selects, stores, issues and inventories equipment, materials & supplies.
• Demonstrates regular and predictable attendance.

OTHER DUTIES AND RESPONSIBILITIES :

• Strictly enforces policies, rules, regulations, laws and ordinances governing the conduct of persons using the facility and promptly warns users of existing safety hazards.
• Safeguards and regulates the conduct of patrons.
• Provides outstanding customer service.
• Makes minor equipment repairs and cleans facilities as necessary.
• Assists in the overall operation of facilities.
• Knowledgeable of all departmental policies, procedure, rules, regulations, etc.
• Gives facility tours.
• Sets up and tears down equipment, including but not limited to tables, chairs, gym equipment, etc.
• Prepares clear and concise written reports.
• Attends staff meetings and trainings.
• Performs other related duties as required.

MINIMUM ACCEPTABLE CHARACTERISTICS : (*indicates developed after employment)

• Knowledge of : customer service; *department goals and objectives; *department policies, *procedures and rules; *emergency medical care procedures;
• public relations; *office practices and procedures; English grammar and spelling; basic math; *workplace safety; *records management;
• security; organizing, supervising and leading activities; *fitness equipment; *principles and practices of recreation programming, facility supervision and management; cleaning.

Skill in : communication; supervision; management; use of modern office equipment.

• Ability to : supervise subordinate staff; give instruction; work under stressful conditions and to immediately respond to crisis situations;
• interpret a variety of instructions in written, oral, picture, or schedule form; define and solve problems; collect data, establish facts, and draw valid conclusions;
• exercise independent judgment and discretion; determine material and equipment needs; add, subtract, multiply, and divide whole numbers;
• complete routine forms; compile and prepare reports; respond to routine inquiries from public and / or officials; communicate effectively;
• train or instruct others; understand a variety of written and / or verbal communications; maintain records according to established procedures;
• maintain confidentiality of restricted information; work alone or in a group setting; cooperate with co-workers on group projects;
• answer routine telephone inquiries; handle sensitive inquiries from and contacts with officials and general public; develop and maintain effective working relationships;

resolve complaints; provide outstanding customer service; respond to emergency situations; carry out instructions; work all types of hours and days (including weekends).

POSITIONS DIRECTLY SUPERVISED :

Fitness Attendant

Hourly Wage Range : $14.00 to $17.50

All employees are eligible for the Employee Assistance Program.

How many years of Customer Service Experience do you have?

• Less than 1 year
• 1-3 Years
• More than 3 years

Do you have experience in training or mentoring other employees? If yes, please explain.

Do you possess previous supervisory experience? If yes, please explain.

Are you available to work weekend hours?

Do you have flexibility in your work schedule? If yes, please be specific with days (Monday - Sunday) and hours you are available to work each day.

Required Question