Mental Health Technician - Residential

Discovery Mood & Anxiety

Discovery Mood and Anxiety Program is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with mental health and places a high priority on seeking employees who share our passion for improving the lives we serve.

Since 1997, Discovery Mood and Anxiety Programs, DBH's Mental Health Disorder Division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Position Summary :

Mental Health Technician II (MH Tech II) is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge. MH Tech II responsibilities primarily include ensuring patient safety, providing milieu interventions, leading psychoeducational groups, and supporting patients as they navigate the treatment process. As the Tech team is available to the patient on a twenty-four hour basis, careful patient monitoring and communication with the treatment team is essential. Reports to Facility Manager / Program Director.

Essential Job Functions :

• Familiarizes self with the Philosophy, Mission, goals, and objectives of the Discovery Mood and Anxiety Programs. Complies with all Discovery policies and procedures. Attends all designated meetings.
• Orients new patient to the treatment program, its requirements, intent, and routine. Completes needed assessments within 24 hours of admission.
• Determines whether the new patient has any special needs, communicates those needs to the treatment team and assists the patient in fulfilling those needs.
• Monitors all patients through the treatment experience, keeping patients in line of site in the milieu and checking on patients in bedrooms or other areas on a regular basis.
• Supports co-workers in creating a positive environment, being a role model and working as a team.
• Contributes to the well-being of all patients by serving as a positive role model, demonstrating professional and caring manner toward co-workers, patients, and guests. Treat all patients, guests and co-workers respectfully and courteously.
• Facilitates treatment plan set forth by the Therapist by providing day-today support to patients and if patients need to "check-in", help patients engage in a positive coping skill. Directs patients in a clear, concise, and informative manner.
• Understands the importance of structure by following the house rules and group schedule each shift.
• Responsible for running and engaging patients in therapeutic groups such as coping skills, relapse prevention, psycho education, Life Skills, etc. for the expected length of time identified in the Program Schedule. Also assists in providing group ideas.
• As MH Techs are the "eyes and ears" of the milieu, they are responsible for documenting any behaviors that occur in the milieu in a very thorough and appropriate manner. Must maintain confidential nature of all patient and program related activities.
• Answers telephone promptly and politely. Transfers any inquiries they are unable to assist with to the Therapist, Milieu Manager or Program Director.
• Will work during meal periods in order to help model good behaviors to patients, redirect eating disorder behaviors, and to meet regulatory and approved program standards as allowed by applicable state wage and hour laws. The meals will be provided by the employer at no charge to the employee and the time will be treated as hours worked. Staff are required to eat their meals with the patients during mealtimes.
• Maintains a clean environment by completing the cleaning required on the shift worked and documenting the is cleaning online.
• Makes timely request for leave and makes sure there is coverage for any scheduled shift that is missed. Understands that missing work leaves the floor with less supervision and takes responsibility of the safety of each shift.
• Since email is the primary form of communication within Discovery, it is required to check company provided email on a regular basis. This should be each shift worked. Employee is responsible for information missed that was sent via email.
• Complete overnight observations every 15 minutes for patient safety.
• Is a positive role model or shift lead to colleagues.
• Performs any other assigned and / or requested duties.
• Direct care staff duties as assigned

Core Competencies :

Knowledge, Education, and Experience :

Physical Demands :

The physical demands outlined here represent those that are typically required of an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the employee is regularly required to do the following :

Arbitration Agreement :

As a condition of employment, all candidates must agree to and sign a pre-employment arbitration agreement. This agreement requires that any disputes arising out of or related to employment with Discovery Practice Management will be resolved through binding arbitration rather than through litigation in court.

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

We are proud to be an EEO employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

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