Automotive Service Advisor

Job Description

Job Description

Description : Service Advisor – Grand Rapids (Plainfield Ave)

Location : Grand Rapids, MI – Plainfield Ave

Job Type : Full-Time

Compensation : Base Salary + performance-based bonuses (70k-100K)

About Us

At Righter’s Auto Repair , we’re not just fixing cars — we’re building something special. Our company is growing quickly, and we’re looking for driven individuals who want to grow with us.

Our core values — Be Intentional, Be Teachable, Be Resourceful, and Be Committed to Craft — shape everything we do. They define how we treat our customers, how we work as a team, and how we approach each day.

As we expand into a high-volume location on Plainfield Ave in Grand Rapids , we’re looking for a Service Advisor who thrives in a fast-paced, customer-focused environment and wants to learn new skills alongside a highly motivated team.

What You’ll Do

As a Service Advisor at Righter’s, you’ll be the connection point between our customers and our technicians. You’ll help ensure every experience is smooth, professional, and transparent. This is a challenging and rewarding role — perfect for someone who’s eager to grow their career and sharpen their communication and leadership abilities.

Your day-to-day responsibilities will include :

• Greeting customers, listening carefully to their concerns, and communicating clearly about service needs and timelines
• Translating technical information into easy-to-understand recommendations
• Coordinating workflow between customers and technicians to ensure efficiency and quality
• Helping customers make informed decisions with honesty and confidence
• Managing repair orders, parts, and follow-up communications
• Supporting shop goals through strong teamwork and accountability

What We’re Looking For

We’re looking for people who want to do great work, learn fast, and grow with a winning team . The ideal candidate is :

Why Join Righter’s Auto Repair

We’re not just offering a job — we’re offering a career path. As part of our growing organization, you’ll have the opportunity to :

Ready to Grow With Us?

If you’re ready for a challenge, hungry to learn, and excited to join a company on the move, we’d love to meet you.

Apply today and start your journey with Righter’s Auto Repair – Grand Rapids (Plainfield Ave) . Let’s grow together.

Requirements :

If you have experience with domestic automobiles and are motivated to become an integral contributor to our team, then we are serious about rewarding you with an incredible career opportunity! We pride ourselves on having a strong, committed team. You will not be left without support, someone will be there to pick you up and lend a hand when things get tough.