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Senior System Manager II, Global Service Applications

Senior System Manager II, Global Service Applications

FujifilmHolly Springs, Mississippi, USA
1 day ago
Job type
  • Full-time
Job description

Position Overview

The work we do at FUJIFILM Biotechnologies (FB) has never been more important and we are looking for talented candidates to join us. Were growing our capabilities and looking for passionate mission-driven people like you who want to make a real difference in peoples lives. Join FDB and help create the next vaccine cure or gene therapy in partnership with some of the most innovative biopharma companies across the globe. Here youll work alongside and learn from some of the most dedicated scientists engineers and manufacturers in the industry. Were proud to cultivate a culture that will fuel your passion energy and drive. This is what FDB calls Genki.

Join us and discover a community that thrives on diversity and never scares away from a complex challenge. Take the opportunity to work with some of the most dedicated scientists engineers and manufacturers in the industry. At FDB you determine whats possible.

Company Overview

The work we do at FUJIFILM Biotechnologies has never been more importantand we are looking for talented candidates to join us. We are growing our locations our capabilities and our teams and looking for passionate mission-driven people like you who want to make a real difference in peoples lives.

Join FUJIFILM Biotechnologies and help make the next vaccine cure or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion energy and drive - what we call Genki.

Fujifilm is globally headquartered in Tokyo with over 70000 employees across four key business segments of healthcare electronics business innovation and imaging. We are guided and united by our Group Purpose of giving our world more smiles. Visit : Description

Job Summary :

As a system manager you are responsible for operations and maintenance of systems utilized to enable business.

You act as a point of contact and escalation for the system(s) you are managing.

Furthermore you need to ensure that the most appropriate level of service are supplied to meet future business needs.

It is expected from you to drive smaller deployment or upgrade projects as well as participate in a larger IT and compliance projects.

As a Sr IT application Specialist I you are having administrative rights to the following systems : Workday

Key Duties

  • Manage the expectations of LoB customers and users concerning the use of the IT systems.
  • Provide a single point of contact liaison and escalation for the IT systems.
  • Ensure that the most appropriate levels of service are supplied to meet future business needs.
  • Produce system specific reports with corrective actions if applicable that are subsequently reviewed with the relevant customers.
  • Monitor and evaluate the need for upgrades and increased capacity.
  • Responsible for creation and maintenance of system documentation and instructions.
  • Identify & manage implementation of new requirements to existing IT systems and services.
  • Facilitate risk management work in cooperation with stakeholders and department manager
  • Able to support audits and inspections.
  • Write system documentation for GxP critical IT systems. Test IT requirements for GxP critical IT systems.
  • Drive small development upgrade projects and secure operation management is considered in projects.
  • Drive own optimization projects and projects in cooperation with vendor.
  • Follow-up on vendor deliveries and services according to agreement.

Qualifications & Experience

  • Msc or within computer science business administration engineering
  • or similar.
  • 8 years of experience with managing systems preferably within the pharmaceutical industry.
  • Experience IT Projects and administration of IT systems and governance of the systems
  • Understanding and knowledge of GAMP
  • Personal skills : Quality minded structured with strong analytical skills
  • strong networking and interpersonal skills high sense of responsibility
  • Good knowledge of IT system management terminology and concepts.
  • Accountability & Impact

    Responsible for daily operational tasks within system management as well as of small sized projects. No budgetary accountabilities. with internal customers / stakeholders. Must seek approval for procurements process and technology changes and task prioritizations.

    Follow procedures and work instructions for high-risk tasks. The resource will work closely with other IT peers.

    Impact will primarily be end-user satisfaction but also overall system availability and functionality.

    Expected to resolve basic issues and understand further path forward for resolution on system related challenges but

    may need assistance from peers / management and other teams for complete resolution. The role must have strong analytical and methodical approach

    to troubleshooting / investigation and capable of presenting issues and possible solutions for decision

    This is a global position that will support all our FUJIFILM Biotechnologies sites. This position can be based at any of our locations around the globe. Benefits and compensation will be governed by the location that you are based from and considered your home site.

    As part of any recruitment process FUJIFILM Biotechnologies collects and processes personal data relating to job applicants . The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations and may share this as part of the global recruitment process with hiring managers in Europe and the United States.

    To all agencies : Please no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms / employment agencies to any employee at FUJIFILM via-email the internet or in any form and / or method will be deemed the sole property of FUJIFILM unless such search firms / employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired no fee or payment of any kind will be paid.

    EEO Information

    Fujifilm is committedto providing equal opportunities in hiring promotion and advancement compensation benefits and training regardless of nationality age gender sexual orientation or gender identity race ethnicity religion political creed ideology national or social origin disability veteran status etc.

    ADA Information

    If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to our HR Department ().

    Required Experience :

    Manager

    Key Skills

    Academics,Home Care,Fabrication,Infrastructure,Linux,Business Support

    Employment Type : Unclear

    Experience : years

    Vacancy : 1

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    Service Manager Ii • Holly Springs, Mississippi, USA

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