Technical Services Engineer

What You Can Expect

This role will not be able to provide Sponsorship

This role will be responsible for sustaining operations within the Service Solution organization. This role will help build a high growth customer service / support business in both a site based and field service atmosphere that will achieve Zimmer Biomet's mission to "Alleviate pain and improve the quality of life for people around the world."

How You'll Create Impact

Principal Duties and Responsibilities :

• Establish and maintain service transfer process of NPI projects.
• Assist with formulating procedures, specifications, and standards for installation and service processes.
• Assist in standardizing Customer Service quality systems; ensuring deployment of strategic projects to schedule.
• Assist with the strategic quality improvement processes in the Service Business.
• Determine device configurations for installation prior to customer delivery
• Support field installation and maintenance process

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

Expected Areas of Competence (i.e., knowledge, skills and abilities)

Your Background

Education / Experience Requirements

Travel Expectations

Up to 25%

EOE / M / F / Vet / Disability

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