Office Coordinator

Front Office Coordinator – Automotive

• Lawton, OK Location :

|Solutions Auto Group – 1907 NW Cache Rd, Lawton OK Employment Type : Full-Time, On-Site About the Role Solutions Auto Group in Lawton is hiring a Front Office Coordinator who thrives in a fast-paced, customer-centered environment.

Key Responsibilities Greet and assist customers in person and over the phone with professionalism and empathy Support the collections process by communicating payment reminders and follow-ups Help customers resolve challenges and stay on track with their vehicle lease Verify customer insurance coverage weekly for accuracy and compliance Write and manage automotive service repair orders Process payments, balance cash drawers, and maintain detailed records Use Excel and internal systems for service and collections tracking Coordinate communication between account managers, technicians, and leadership Qualifications Strong communicator with excellent phone presence and clear speaking voice Great memory and attention to detail — remembers names, situations, and next steps Outgoing and customer-focused, but firm when necessary Dependable, punctual, and coachable Computer-literate; Excel experience a plus Prior experience in collections, cashiering, service writing, or insurance verification preferred Valid driver’s license and clean background required Schedule & Benefits Hours :

Why Join Solutions Auto Group Locally owned and community-focused dealership group Mission-driven :