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Branch Support Specialist
Branch Support SpecialistAlabama Staffing • Montgomery, AL, US
Branch Support Specialist

Branch Support Specialist

Alabama Staffing • Montgomery, AL, US
2 days ago
Job type
  • Full-time
Job description

Branch Support Specialist

Allied Universal is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform / equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.

Starting Pay : $18 per hour. Workdays Available : Monday - Friday Shifts Available : 8 : 00 AM - 5 : 00 PM Must be comfortable with computers and tablet devices. Must have excellent customer service skills!

Responsibilities :

  • Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies
  • Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees
  • Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
  • Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs
  • Receive initial notices from employees and supervisors for leave of absence requests / needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
  • Maintain post-hire WinTeam data entry; coordinate with Payroll to ensure changes are completed properly; respond to questions as needed
  • Receive inquiries from outside vendors on unemployment claims
  • Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports
  • Coordinate employee relations programs under the direction of Corporate Human Resources

Qualifications :

  • High School diploma or equivalent
  • Prior work experience in a professional administrative environment
  • Able to focus and multi-task in a busy environment
  • Ability to successfully handle stressful situations in a calm and professional manner
  • Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
  • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
  • Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
  • Preferred Qualifications :

  • College degree in business, human resources, or related field of study
  • Human resources and / or recruiting experience
  • Experience using iCIMS or other Applicant Tracking System
  • Experience using WinTeam or other Human Resources Information System
  • Experience using DOMO or other business intelligence tool
  • Benefits :

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

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    Branch Support Specialist • Montgomery, AL, US