Director, Provider Relations

Overview

Join to apply for the Director, Provider Relations role at Fidelis Care - New York .

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose Oversee the Provider Relations department including negotiations and administering organization policies and procedures.

Responsibilities

• Lead and inspire a high-performing team, fostering a collaborative and results-driven culture that encourages growth, accountability, and innovation.
• Champion change management initiatives, driving the adoption of new processes and technologies while ensuring smooth transitions and continuous improvement.
• Mentor and coach staff, promoting leadership development, succession planning, and performance excellence to build a strong, adaptable team for the future.
• Experience with provider performance in cost of care, value-based care, trend analysis, and quality improvement is highly desired.
• Develop, implement and monitor policies and procedures.
• Develop tactical plans to align strategies and technologies with future needs.
• Effectively manage budget and all resources for short and long-term needs.
• Prepare and analyze reports on departmental and organizational activities and recommend improvements.
• Ensure timely Provider set up processing, auditing and distribution of Provider Relations data management.
• Create effective organizational structure and develop staff skills and competencies.
• Develop and oversee the training program for the Provider Relations Department.

Education / Experience

Bachelor’s degree in a Business Administration, Healthcare Administration, related field or equivalent experience. 7+ years of provider relations or contracting experience in a managed care or insurance environment, preferably in Medicare or Medicaid. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.

License / Certification

Valid driver's license.

For Fidelis Care only

Must have valid driver license, personal vehicle and ability to travel.

Pay

Pay Range $116,100.00 - $214,700.00 per year

Benefits and Equal Opportunity

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual\'s skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable law.

Job function

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