Job Description
Job Description
Overview :
We are seeking dedicated, reliable individuals to join our team as Remote Customer Service Representatives. This role is ideal for self-motivated people who enjoy helping others, have strong communication skills, and want the flexibility of working from home.
Responsibilities :
- Handle inbound customer calls, chats, and / or emails in a professional manner.
- Assist customers with inquiries, troubleshooting, and order support.
- Follow company protocols for documentation and data entry.
- Maintain a high level of accuracy and attention to detail.
- Provide timely, courteous, and effective customer support.
Requirements :
Must be 18 or older.Strong verbal and written communication skills.Reliable computer, internet connection, and headset.Ability to work scheduled shifts consistently.Self-motivated and organized.Preferred (Not Required) :
Prior customer service, call center, or remote work experience.Bilingual skills.Benefits :
Flexible work-from-home opportunity.Training provided.Potential for advancement into additional roles within the company.Compensation :
Pay is based on hours worked and client project assigned. Details discussed during the interview process.