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Analyst II, Quality Assurance
Analyst II, Quality AssuranceEnsemble Health Partners • Columbus, OH, US
Analyst II, Quality Assurance

Analyst II, Quality Assurance

Ensemble Health Partners • Columbus, OH, US
13 hours ago
Job type
  • Full-time
Job description

Overview

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose :

  • Customer Obsession : Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas : Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence : Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity :

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

Responsibilities

  • Organize, prepare, visualize and publish information related to Business Process Automation delivery.
  • Organize process documentation, ensuring completeness and adherence to best practices. Maintain SOPs and the Company Intranet page for the Automation Program, including the Automation Library, folder structure, and documentation thoroughness.
  • Support benefits realization activities. Create and track features and stories to support new work in the Agile Product Management platform (Aha!). Submit and track required access requests for automations.
  • Assist in discoveries and process automation delivery (BA activities) and other duties as assigned.
  • Job Competencies

  • Responsible for the overall quality, thoroughness, and readiness of automation department's documentation and delivery process.
  • Organizes and maintains process documentation, templates, and folder structure.
  • Ensures documentation completeness for leadership and Internal Audit according to Agile SDLC requirements; maintains SOPs and best practices.
  • Maintains the company intranet page for the Automation program (TEDI page) including the Automation Library; develops and posts case studies and news; supports dashboards and benefits collection.
  • Performs business analysis activities as needed including discoveries, requirements gathering, process analysis for automation, and metrics collection.
  • Assists in creating automation design documents to support decision-making, process improvements, and performance improvement.
  • Maintains confidentiality of patient information and hospital / department documents.
  • Employment Qualifications

    CRCR, PMP, Business Analyst, SQL, Microsoft Power Automate or other approved job-relevant certification.

    Job Experience

    1 to 3 Years

    Education Level

    Associates Degree or Equivalent Experience

    Other Preferred Knowledge, Skills and Abilities

  • Microsoft Applications, Excel; strong organizational and documentation skills
  • SharePoint, SQL
  • Compensation range : This position pays between $63,100 to $104,100 based on experience
  • Join an award-winning company

    Five-time winner of "Best in KLAS" 2020-2022, 2024-2025; Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024; HFMA MAP Awards 2019-2024; Everest Group PEAK Matrix 2024; HBI Revenue Cycle Awards 2020, 2022-2023; Energage Top Workplaces USA 2022-2024; Fortune Best Workplaces in Healthcare 2024; Monster Top Workplace for Remote Work 2024; Great Place to Work certified 2023-2024.

    Innovation

    Work-Life Flexibility

    Leadership

    Purpose + Values

    Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include :

  • Associate Benefits – Comprehensive benefits package for health, time off, retirement, and well-being programs.
  • Our Culture – A place where associates can do their best work and be their best selves, rooted in collaboration, growth, and innovation.
  • Growth – Professional development with certification opportunities and tuition reimbursement.
  • Recognition – Quarterly and annual incentive programs.
  • Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

    Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact REPLACEWITHEMAIL.

    This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

    EEOC – Know Your Rights

    FMLA Rights - English

    La FMLA Español

    E-Verify Participating Employer (English and Spanish)

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