Credit Monitoring Quality Control Associate

Credit Monitoring Quality Control Associate I

Join a team where your attention to detail and analytical skills drive impactful results for our clients and business. This role offers opportunities for career growth, skill development, and collaboration with talented professionals. You'll be part of a dynamic environment that values your contributions and supports your professional journey. Experience the benefits of working with a global leader committed to excellence and innovation.

As a Credit Monitoring Quality Control Associate I within the Wholesale Lending Services Team, you oversee the work of Credit Monitoring Analysts to ensure compliance results are accurately reviewed and recorded according to borrower credit agreement terms. You provide a secondary interpretation of financial and other covenants, confirming whether borrowers meet credit agreement terms or are in default. The role covers syndicated loans and bilateral agreements, offering insight into complex credit structures and compliance processes. You work within the Credit Monitoring Center of Excellence, a high-volume, production-based operation supporting Commercial Banking's loan portfolio. The team is responsible for credit compliance monitoring, ensuring the integrity of our lending practices. This role provides exposure to a variety of secured lending products and the opportunity to develop expertise in credit risk assessment for real estate and corporate borrowers. You will gain hands-on experience with complex credit agreements and contribute to maintaining high standards in credit compliance. The team collaborates closely with business partners and leadership to drive continuous improvement and uphold quality control. This position offers a pathway to develop specialized knowledge in commercial lending and risk management.

Job Responsibilities

• Enforce quality control standards and service level agreements with internal business partners
• Review Credit Monitoring Analyst work to identify borrowers in breach of covenants or in default
• Provide clear explanations of identified issues for correction and resolution
• Interpret credit agreements and legal documents to ensure accurate system setup for covenant compliance
• Perform credit analysis, review documentation, and monitor ongoing compliance with financial covenants
• Independently calculate cash flow and leverage ratios per credit agreement terms
• Develop strong knowledge of secured lending products, including borrowing base credit facilities
• Monitor control and operational environments for changes impacting quality control
• Partner with leadership to enforce effective quality program practices
• Provide feedback to operations managers on quality performance and recommend corrective actions
• Recommend changes to improve services and systems

Required Qualifications, Capabilities, and Skills

Preferred Qualifications, Capabilities, and Skills

Visa sponsorship is not available for this position. Work schedules will be full-time in office, on a 40-hour per week schedule.

JPMorgan Chase & Co. is an equal opportunity employer and places a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.