Associate Personal Banker (SAFE) Role
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. In this role you will :
- Participate in delivery of exceptional customer experience by building relationships through proactive outreach
- Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
- Develop understanding of bank products and services to connect to customers' needs
- Interact with customers to demonstrate care and build relationships
- Provide appropriate options for bank products and services to customers
- Refer customers' financial needs to other bankers and partners as needed
This SAFE position has customer contact and job duties which may include the offering / negotiating of terms and / or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations.
Required Qualifications :
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, educationBilingual speaking and listening proficiency in Spanish / EnglishDesired Qualifications :
Customer service focus with experience handling complex transactions across multiple systemsExperience proactively engaging with customers through outreach via phone or emailAbility to educate and connect customer to technology and share the value of mobile banking optionsAbility to help customers succeed financially by offering introductions to additional team members as appropriateExperience working with others on a team to meet customer needsAbility to build strong relationships with internal partnersAbility to follow policies, procedures, and regulationsAbility to identify potential fraud / risky accounts and take appropriate action to prevent lossAbility to interact with integrity and professionalism with customers and team membersRelevant military experienceProficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleaguesSupport customers and employees in resolving or escalating concerns or complaintsJob Expectations :
Ability to work a schedule that may include most SaturdaysMust take and pass required language assessmentMaintains cash drawer, cash handling and balancing and spends time completing service-related tasks as neededThis position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.This position is not eligible for Visa sponsorshipPosting Locations :
4411 Carlisle NE ALBUQUERQUE, NM 871071800 Eubank Blvd NE ALBUQUERQUE, NM 871129390 Coors Blvd NW ALBUQUERQUE, NM 871143401 Coors Blvd NW ALBUQUERQUE, NM 871206000 Menaul NE ALBUQUERQUE, NM 871108100-J Wyoming Blvd ALBUQUERQUE, NM 871133801 Fourth NW ALBUQUERQUE, NM 871078333 Montgomery NE ALBUQUERQUE, NM 871091406 Bridge Blvd. SW ALBUQUERQUE, NM 87105156 Juan Tabo Blvd. NE ALBUQUERQUE, NM 871233022 Central Ave. SE ALBUQUERQUE, NM 87106550 San Mateo Blvd. SE ALBUQUERQUE, NM 87108239 W Highway 550 BERNALILLO, NM 87004We Value Equal Opportunity : Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Wells Fargo Recruitment and Hiring Requirements :
Third-Party recordings are prohibited unless authorized by Wells FargoWells Fargo requires you to directly represent your own experiences during the recruiting and hiring processReq Number : R-505801