Bakery Customer Service

Job Description

Job Description

BAKERY CUSTOMER SERVICE

REGULAR PART TIME - $19.00-22.00 / HR

SHIFTS : COMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED

POSITION SUMMARY

Your job as a Bakery Customer Service Clerk focuses on providing excellent and friendly customer service and contributing to the daily operation of the coffee / juice bar and bakery counter.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner.
• Accurately operates bakery cash register.
• Acquire and maintain thorough knowledge of bakery menu, products, and services.
• Take orders with attention to detail. (e.g. preferences of dairy, vegetables in juice order, cake and pastry orders, etc.)
• Communicate and consult with baking and decorating staff on special order capabilities, design possibility, and production requirements.
• Prepare and serve hot and cold beverages. (e.g. coffee, espresso, blended drinks, juice, smoothies, etc.)
• Maintain a clean and well-stocked self-serve beverage station (e.g. coffee airpots, condiments, and paper goods).
• Maintain proper and accurate signage in display cases.
• Assist with packaging, pricing, and merchandising bakery products.
• Organize, rotate, and stock workstation and department supplies. (e.g. syrups, coffee / juice bar fridge, pastry / dessert case, paper goods & packaging products, etc.)
• Clean and sanitize work areas, utensils, and equipment.
• Operation of equipment. (e.g. register, espresso machine, bagel toaster, bread slicer, etc.)
• Answers phones and pages promptly and courteously.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation and safe work practices.
• Immediately reports safety hazards and violations to supervisors.
• Performs opening, mid, and closing duties as assigned.
• Works all scheduled shifts and attends required trainings and meetings.
• Other duties as assigned by supervisors.

SKILLS & QUALIFICATIONS

EDUCATION, CERTIFICATES, LICENSES

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT - The list below outlines the expectations, requirements, and conditions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits for Part Time employees will follow all applicable regulations.