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Operations Manager
Operations ManagerAlabama Outdoors • Mobile, AL, US
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Operations Manager

Operations Manager

Alabama Outdoors • Mobile, AL, US
18 hours ago
Job type
  • Full-time
Job description

Benefits

  • Employee discounts
  • Opportunity for advancement
  • Training & development

Do you have a passion for operations, organization, and process excellence? Are you energized by overseeing inventory, warehouse functions, and back-of-house systems that keep the store running smoothly? This might be your dream job!

At Alabama Outdoors, we're serious about providing an incredible customer experience — and that starts with a well-run back-of-house operation.

We are looking for an organized, detail-oriented, and efficient Operations Manager to oversee all back-of-house responsibilities, including inventory accuracy, shipment processing, and supply needs. While this is primarily an operations role, there will be light customer-facing responsibilities when needed to support the sales floor.

Position Summary

The Operations Manager oversees all aspects of back-of-house operations at the store level.

Key Responsibilities

  • Managing the receiving, processing, and staging of all new inventory.
  • Ensuring accurate and timely transfers, returns, RTVs, and replenishment.
  • Overseeing e-commerce and store-to-customer fulfillment.
  • Maintaining accurate reporting and communication of inventory needs.
  • Organizing and maintaining all warehouse and backstock areas.
  • This role is focused on operational excellence and provides only occasional, light support on the sales floor.

    Position Attributes

  • Highly organized and detail-driven
  • Efficiency in completing and delegating tasks
  • Effective problem-solving skills
  • Ability to manage and prioritize multiple processes at once
  • Excellent communication with consistent follow-up and follow-through
  • Strong technical skills in POS back-end and Excel reporting
  • Ability to coach and train team members in back-of-house functions
  • Expectations and Objectives

  • Oversee the receiving, tagging, and staging of all new inventory accurately and on time.
  • Ensure all special orders, transfers, RTVs, and warehouse shipments are completed accurately and timely.
  • Manage e-commerce, charge sends, and store ship-to-customer orders for accuracy and timeliness.
  • Perform scheduled and on-demand cycle counts with precision and accountability.
  • Maintain organization of all inventory and backstock storage areas.
  • Oversee daily replenishment of inventory from back stock to the sales floor.
  • Ensure returned products are processed, tagged, steamed, or folded and placed back on the floor or sent to the correct location.
  • Communicate inventory discrepancies to Store Support Manager, Buyers, Vendors, Accounts Payable, and Store Leadership as needed.
  • Oversee and communicate supply needs for the location.
  • Train and develop team members in all back-of-house, e-commerce, and shipment processing duties.
  • Provide light support to customers as needed when assisting on the sales floor.
  • Position Requirements

  • Experience in retail operations, warehouse management, or inventory control.
  • Previous supervisory experience in back-of-house or logistics preferred.
  • Strong organizational and problem-solving abilities.
  • Proficient in Excel and POS back-end systems for reporting, tracking, and operational needs.
  • Excellent communication and follow-through skills.
  • Ability to lift or move up to 50-pound boxes or racks.
  • Must be able to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to remain on your feet for extended periods of time.
  • Confidence in managing inventory processes, warehouse operations, shipment processing, and replenishment.
  • Willingness to provide light customer-facing support when required.
  • How to Apply

    Please include / attach a cover letter detailing why you would be a good fit for this position, along with your resume. Applicants with a cover letter will be considered first. Please include any related experience in retail operations, warehouse management, inventory control, or logistics — anything that demonstrates you can confidently oversee back-of-house operations with occasional customer support.

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    Operation Manager • Mobile, AL, US

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