Customer Service Representative
Dove TechnologiesFlorence, SC, US14 days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent; associate degree or higher preferred. Proven experience in a receptionist or customer service role. Strong attention to detail and organizational skills. Excellent critical thinking and problem-solving abilities. Outstanding verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Friendly and approachable demeanor. Ability to remain calm under pressure. Strong sense of accountability and initiative. Team player with a collaborative mindset. Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development opportunities
Job Description
Job Description
Salary : Position Summary :
We are seeking a professional, detail-oriented, and critically minded individual to join our team as a Customer Service Representative. This position is pivotal in ensuring smooth front-desk operations and delivering exceptional customer service. The ideal candidate will be a proactive problem solver with excellent communication skills and a passion for helping others.
Customer Service Duties :
- Respond to customer inquiries via phone, email, CRM system and in-person with accuracy and empathy.
- Resolve customer issues efficiently while maintaining a positive experience.
- Follow up with customers to ensure satisfaction and continuous improvement.
Qualifications :
Preferred Attributes :
Benefits :
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Customer Service Representative • Florence, SC, US
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