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Customer Support Specialist

Customer Support Specialist

Home DepotMassillon, OH, United States
11 days ago
Job type
  • Full-time
Job description

Position Purpose :

As a Customer Support Specialist, you will play a vital role in our store by managing various non-sales functions. Your responsibilities will include :

  • Ensuring a seamless customer order fulfillment experience
  • Assisting customers in the lot
  • Providing administrative services

This position may involve direct interaction with customers or vendors, which is essential for delivering exceptional service. Your tasks will also include :

  • Directing customers to store departments and merchandise
  • Answering inquiries about product order status
  • Handling cash management and program compliance
  • To succeed in this role, you must be a cooperative team player, able to work effectively with other associates, vendors, and carriers, while also performing well with limited supervision. Attention to detail and excellent time management skills are crucial. We are looking for individuals who demonstrate a high level of integrity, can address operational concerns, and remain focused on our key business objectives.

    Join our team and contribute to creating the highest level of customer satisfaction!

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    Customer Support Specialist • Massillon, OH, United States

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