Senior Engagement Manager, Professional Services (Level 6), WWPS, ProServe Non Profits Organization (NPO)

Sr. Engagement Manager

Would you like a career that gives you opportunities to help customers and partners use cloud computing web services to do big new things faster, at lower cost? Do you want to be part of history and transform businesses through cloud computing adoption? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest cloud infrastructure and platform technologies? Would you like a career path that enables you to progress with the rapid adoption of cloud computing? AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions.

As a Sr. Engagement Manager, you will collaborate across roles to understand a customer's mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer stakeholders, and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution. You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.

Key job responsibilities in this role include :

• Passionate about working at AWS and living our credo of "Work hard. Have fun. Make history."
• Delivering mission objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers.
• Ensuring goal alignment across stakeholder groups which may include customers, internal teams, and partners.
• Applying judgment and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.
• Demonstrating understanding of requirements, foreseeing risks, making decisions guided by policies, procedures, and a business plan with limited guidance.
• Having business and financial acumen to manage the scope, timeline, and budget of each individual project.
• Being a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
• Being a partner for the AWS account, support, and service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.

About the team :

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional. Work / Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Basic Qualifications :

Preferred Qualifications :

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information.

If the country / region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $153,600 / year up to $207,700 / year. The National base pay for this position ranges from $138,200 / year in our lowest geographic market up to $238,900 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits .

This position will remain posted until filled. Applicants should apply via our internal or external career site.