Quality Operations Associate

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Shift: 3rd, 11pm-7:30am

This role supports American Health Packaging (AHP), a part of the Cencora family of companies

The Quality Operations Associate provides guidance and direction to daily Quality and Production activities to maintain compliance with corporate and regulatory requirements.

• Provides direction and guidance to daily QA and Production activities. Could include but not limited to the following activities:

• Audits production batch records throughout the packaging process for accuracy and compliance. Conducts final audit prior to submitting to Product Release.

• Performs serialization activities, including but not limited to sending print, releasing, suspending, and cloning a work order to support production needs.

• Verifies and corrects non-controlled product and packaging component discrepancies within the applicable systems.

• Ensures applicable deviations and supporting documentation is provided in the batch record.

• Performs Quality in-process checks as needed.

• Performs Specific Gravity testing and TOC analysis.

• Performs Cleaning Validation swabbing upon the request of the Stability department.

• Creates, Reviews and Updates WIs and SOPs applicable to daily activities.

• Escalates non-conformance issues during the production process to management and leads the root cause analysis of quality incidents, participates in investigation discussions, and drafts Unplanned Deviations prior to submitting it for management review.

• Actively engages in all technical training, as well as compliance and other training required as a member of the quality team. Works in partnership with supporting areas (Sampling, Label and Documentation, Production, Warehouse) to resolve issues and improve processes by participating in continuous improvement activities to increase efficiency and Team Member engagement in the production area.

• Participates on the site internal audit team representing QA Production.

• Adheres to all cGMP, safety regulations, and understands SOP's.

• Performs all other duties as assigned.

Education & Experience:

• Requires completion of a high school diploma, general education degree (GED) or equivalent combination of experience and education.

• Requires five or more (5+) years of equivalent work experience.

• Familiar with quality assurance concepts, practices and procedures in packaging of pharmaceuticals.

Skills & Knowledge:

• Ability to read and understand the English language for the purpose of reading documents, product labels and instructions. Must have good written skills for the purpose of accurately completing compliance documentation for production runs.

• In-depth knowledge of the function and basic problem-solving capabilities for the purpose of troubleshooting issues during production activities.

• Mustpossess basic mathematical skills.

• Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others.

• Strong organizational skills as well as detail oriented.

• Ability to use good judgement in order to carry out detailed instructions.

• Ability to work independently and handle a variety of tasks simultaneously.8. Good verbal and written communication skills.

• Computer literate with ERP Systems, Microsoft Office (Outlook, Word, Excel) and computer-based training.

Work Environment:

• The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• The noise level in the warehouse is generally noisy.

Physical Requirements:

• The physical demands described here are representative of those that must be met by Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Physical activity requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.

• Ability to lift up to 50 lbs. with assistance.

• Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus.

• Team Member is frequently required to stand, walk (or otherwise be mobile).

• Ability to deal with stressful situations as they arise.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.