Information Security Analyst

Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. and an employer of choice for over 7,000 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US and we welcome you to search the thousands of jobs in our cutting-edge GEM system for employment opportunities that fit your qualifications.

At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.

Job Description

• Respond to inbound phone and electronic requests for technical assistance from customers
• Perform all tasks required per shift including reporting, monitoring, and turnover
• Evaluate threats and determine impact to customer's environment
• Assess incident severity and escalate to the next level as needed
• Perform additional event / incident investigation and research as needed
• Utilize internal guidelines for effective call processing and escalation and client service
• Interact with network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote
• Manage customer accounts and confidently communicate technical information to Dell Services client base and internal technical team members
• Maintain keen understanding of evolving Internet threats to ensure the security of Dell Services Client networks
• Participate in knowledge sharing with other analysts and develop customer solutions efficiently
• Coordinate or participate in individual or team projects to ensure quality support for our clients
• Perform other essential duties as assigned

Requirements

Preferences

Qualifications

MUST HAVES :

This is a Bulk hiring position for our direct client.

J-18808-Ljbffr