Talent.com
Operations Manager
Operations ManagerUlta Beauty • Morganton, NC, US
No longer accepting applications
Operations Manager

Operations Manager

Ulta Beauty • Morganton, NC, US
2 days ago
Job type
  • Full-time
Job description

Operations Manager

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, were transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

General Summary & Scope

The Operations Manager (OM) is responsible for leading through Ulta Beautys mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms, and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the stores retail business through a focus on performance (sales, inventory results, and operational compliance), people (talent acquisition, training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, the ability to quickly and efficiently lead through unforeseen complexity, and the ability to lead, influence, and develop their team.

Principal Duties & Responsibilities (

  • Essential Job Functions)

The OM is a champion of Ulta Beautys mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects / duties as assigned) :

Performance

  • Promote a culture of accountability to meet or exceed the stores goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
  • Drive company profitability through operational excellence, top-line sales growth, and expense control.
  • Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
  • Review, analyze and react to Ulta Beautys financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
  • Leverage company programs, tools, and resources to drive improvements to meet Ulta Beautys goals for the store.
  • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
  • Maintain prompt, regular attendance as the OM and hold store associates accountable to the Ulta Beauty attendance policy.
  • People

  • Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
  • Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
  • Create an inclusive environment that inspires and encourages the growth and engagement of associates.
  • Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
  • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
  • Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
  • Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations.
  • Model a culture of operational excellence by working alongside the leadership team and by establishing priorities, providing clear direction and support, and sharing best practices.
  • Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
  • Process

  • Be knowledgeable of and ensure compliance with Ulta Beautys policies, procedures, and standards for the store.
  • Adhere to and enforce Ulta Beautys dress code.
  • Ensure the execution of all operational focuses, inclusive of ad set processes, visual sets, planograms, realignments, and inventory life-cycle related processes (e.g., cycle counts, damages, testers, inventory adjustments, RTVs, and DIFs).
  • Use the companys scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.
  • Use the companys task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
  • Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated budget is adhered to, and necessary products for services and retail are on hand.
  • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
  • Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
  • Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
  • Utilize company programs, tools, and resources to drive store improvements.
  • Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
  • Job Qualifications

    Education

  • Bachelors degree is preferred
  • Experience

  • 2-3+ years of fast-paced, retail management, or other relevant work experience
  • Financial management : success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
  • Retail management : proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
  • Leadership management : experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
  • Skills

  • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
  • Excellent written and verbal communication
  • Strong collaboration and interpersonal skills
  • Strong organizational skills to manage multiple tasks
  • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible / adaptable
  • Special Position Requirements

  • Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
  • Must be available to work shifts on Sundays and Mondays
  • Attend corporate business meetings and conferences
  • Working Conditions

  • Continuous mobility throughout the store during shift, including twisting
  • Frequent bending, pulling, pushing, crouching, stooping, and reaching during shift
  • Continuous lifting and / or moving up to 25 lbs. during shift
  • Continuous coordination and manipulation of objects during shift
  • Frequent use of a computer, telephonic devices, and related office supplies
  • If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

    Create a job alert for this search

    Operation Manager • Morganton, NC, US

    Related jobs
    Operations Manager Intern (starting summer 2026) Regional Distribution Center, Newton, NC

    Operations Manager Intern (starting summer 2026) Regional Distribution Center, Newton, NC

    Target • Newton, NC, US
    Part-time
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...Show more
    Last updated: 1 day ago • Promoted
    ProServices Operations Manager

    ProServices Operations Manager

    Lowe's • Lenoir, NC, US
    Full-time
    The primary purpose of this role is to oversee a team of Pro Services Consultants and / or Pro Services Analysts.This role will manage the development and implementation of projects, best practices, ...Show more
    Last updated: 6 days ago • Promoted
    Operations Monitoring Engineer

    Operations Monitoring Engineer

    OneH2, Inc. • Hickory, NC, US
    Permanent
    Operations Monitoring Engineer - Long View, NC.OneH2 is a US company with an ambitious agenda to reinvent the energy industry through hydrogen technology. OneH2 designs and manufactures innovative p...Show more
    Last updated: 28 days ago • Promoted
    Travel CT Tech - $1872.8 / Week

    Travel CT Tech - $1872.8 / Week

    Host Healthcare • Spruce Pine, NC, US
    Full-time
    Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Spruce Pine, NC.Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $1872. At Host Healthcare, we are dedic...Show more
    Last updated: 21 days ago • Promoted
    Maintenance Manager

    Maintenance Manager

    CyberCoders • Morganton, NC, US
    Full-time
    We are a fast-growing beverage manufacturing company dedicated to delivering high-quality products to customers nationwide. With state-of-the-art facilities and a commitment to innovation, we offer ...Show more
    Last updated: 24 days ago • Promoted
    Operations Manager

    Operations Manager

    Michaels • Gastonia, NC, US
    Full-time +1
    Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well-merchandised and well-in-stock store by leading and supporting inventory management processes....Show more
    Last updated: 30+ days ago • Promoted
    After Sales Operation Manager

    After Sales Operation Manager

    VIVO MOBILE COMMUNICATION IBERIA, S.L. • Casar, NC, US
    Full-time
    Job Description : After Sales Operation Manager.We are a technology company, driven by the passion to create the ultimate products, with smart terminals and intelligent services at its core.Founded ...Show more
    Last updated: 30+ days ago • Promoted
    Audit Manager

    Audit Manager

    Jobot • Hickory, NC, US
    Full-time
    Rapidly Growing CPA Firm offering great culture, benefits, & pay!.This Jobot Job is hosted by : Davis Greinke.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your res...Show more
    Last updated: 30+ days ago • Promoted
    Manager Ride Operations

    Manager Ride Operations

    Carowinds • Gastonia, NC, United States
    Full-time +1
    Overview : Responsible for managing the operation of the Rides department.This position supervises the performance of full-time, part-time and assist with the supervision of all seasonal leadership ...Show more
    Last updated: 1 day ago • Promoted
    General Manager

    General Manager

    Pizza Hut • SPRUCE PINE, NC, US
    Full-time
    Position : Pizza Hut Restaurant General Manager (RGM).Drive the Financial and Operational Performance for Your Store by Empowering and Engaging Your Team to Grow Each Day. Create a Culture That Align...Show more
    Last updated: 30+ days ago
    (USA) Operations Manager (Non-Complex)

    (USA) Operations Manager (Non-Complex)

    Walmart • Hickory, NC, US
    Full-time +1
    Initiates, directs, and participates in community outreach programs by encouraging and supporting associates and managers in serving as good members of the community, establishing and maintaining r...Show more
    Last updated: 30+ days ago • Promoted
    ASSISTANT OPERATIONS MANAGER OF ELECTRIC DIVISION

    ASSISTANT OPERATIONS MANAGER OF ELECTRIC DIVISION

    Government Jobs • Gastonia, NC, US
    Full-time
    Performs advanced professional and technical work in managing the daily operations of the Electric Division.Responsibilities include overseeing project activities, coordinating and implementing eme...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Tech - $2206 / Week

    Travel CT Tech - $2206 / Week

    Cynet Health • Spruce Pine, NC, US
    Full-time
    Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Spruce Pine, NC.Shift : 4x10 hr days Start Date : ASAP Duration : 13 weeks Pay : $2206 / Week.Ranked #5 Best Travel N...Show more
    Last updated: 21 days ago • Promoted
    Program Manager

    Program Manager

    BrightSpring Health Services • Morganton, NC, United States
    Full-time
    US-NC-ASHEVILLE | US-NC-NORTH WILKESBORO | US-NC-SHELBY | US-NC-MORGANTON | US-NC-BURNSVILLE.Operations Management focuses on efficiently meeting the needs of our clients across various lines of bu...Show more
    Last updated: 30+ days ago • Promoted
    Care Manager (McDowell County, NC)

    Care Manager (McDowell County, NC)

    Vaya Health • Marion, NC, United States
    Full-time
    Remote - must live in or near McDowell County, North Carolina.The person in this position must maintain residency in North Carolina or within 40 miles of the North Carolina border.The Care Manager ...Show more
    Last updated: 30+ days ago • Promoted
    Accounting Manager

    Accounting Manager

    Jobot • Shelby, NC, US
    Full-time
    Actively hiring an Accounting Manager for a growing company in NC!.This Jobot Job is hosted by : Brendan Thomas.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your r...Show more
    Last updated: 30+ days ago • Promoted
    Plant Operations Manager

    Plant Operations Manager

    Tailored Adhesives • Hickory, NC, US
    Full-time
    Tailored Adhesives (aka Tailored Chemical Products), a family owned and operated multi-plant company is seeking a Plant Operations Manager for our Plant 2 packaging and bottling facility.Tailored A...Show more
    Last updated: 25 days ago • Promoted
    Practice Operations Manager

    Practice Operations Manager

    Aspen Dental • Newton, NC, US
    Full-time
    At Aspen Dental, we put you first.As one of the fastest-growing dental service organizations (DSOs) in the U.If you have retail leadership experience and want to transition into a role with career ...Show more
    Last updated: 4 days ago • Promoted